John is someone we will never forget, his way of dealing with us was more of kindness,always willing to listen and respond to our calls in a very professional and friendly way ,walking us through the process of filling out necessary paper work even when we hit the wrong button,he was patient,never once we felt left out, found an amicable solution to keep our home. We would say he was the best and ...John is someone we will never forget, his way of dealing with us was more of kindness,always willing to listen and respond to our calls in a very professional and friendly way ,walking us through the process of filling out necessary paper work even when we hit the wrong button,he was patient,never once we felt left out, found an amicable solution to keep our home. We would say he was the best and would recommend to others in their mortgage process, we trust and respect every suggestion he offered.Thank you John appreciate all what you did . Thanks again, Maria and AlexRead MoreRead Less
Tricia Russell
Tricia Russell
551
I’ve refinanced home loans many times over the years but none of the mortgage bankers I worked with were as knowledgeable and professional as John Taft at Rocket Mortgage. He made sure I got the best loan for my needs and did so in record time. He was always available to take my calls and followed up throughout the process to ensure everything went smoothly. If you want to refinance your home ...I’ve refinanced home loans many times over the years but none of the mortgage bankers I worked with were as knowledgeable and professional as John Taft at Rocket Mortgage. He made sure I got the best loan for my needs and did so in record time. He was always available to take my calls and followed up throughout the process to ensure everything went smoothly. If you want to refinance your home loan, I highly recommend you contact John!Read MoreRead Less
Jen Stansbury Koenig
Jen Stansbury Koenig
551
John brought a calming presence to the closing and has a great eye for detail. He helped the process to be simple and the opposite of overwhelming.
William Ging
William Ging
551
John is a nice man. He worked hard to help us through the process.
Scott Lord
Scott Lord
551
I found John to be a very polite and knowledgeable loan consultant. Whenever I had questions, if John did was not available to answer my phone calls or emails, he was very prompt in responding back - Usually within minutes or to an hour.
That is part of the reason why I returned to Rocket Mortgage to refinance my mortgage - The EXCELLENT customer service.
Stacy Alexander
Stacy Alexander
551
John was absolutely wonderful to work with. John made refinancing our home effortless for us!!!
Jim Lowery
Jim Lowery
551
John was great and worked super hard was very impressive. thanks jim
Ken Sanchez
Ken Sanchez
551
Outstanding Customer Service. Extremely Knowledgeable. Answers all questions satisfactorily. Returns phone calls. Extremely helpful. Very patient.
Todd Smith
Todd Smith
551
He was great but I would have liked to recurved a confirmation email, text or phone call saying our loan was finalized.
Nadine Casey
Nadine Casey
551
He was so helpful during the whole loan process and whenever I had questions he was always available. I would recommend his service to an
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