John brought a calming presence to the closing and has a great eye for detail. He helped the process to be simple and the opposite of overwhelming.
William Ging
William Ging
551
John is a nice man. He worked hard to help us through the process.
Scott Lord
Scott Lord
551
I found John to be a very polite and knowledgeable loan consultant. Whenever I had questions, if John did was not available to answer my phone calls or emails, he was very prompt in responding back - Usually within minutes or to an hour.
That is part of the reason why I returned to Rocket Mortgage to refinance my mortgage - The EXCELLENT customer service.
Stacy Alexander
Stacy Alexander
551
John was absolutely wonderful to work with. John made refinancing our home effortless for us!!!
Jim Lowery
Jim Lowery
551
John was great and worked super hard was very impressive. thanks jim
Ken Sanchez
Ken Sanchez
551
Outstanding Customer Service. Extremely Knowledgeable. Answers all questions satisfactorily. Returns phone calls. Extremely helpful. Very patient.
Todd Smith
Todd Smith
551
He was great but I would have liked to recurved a confirmation email, text or phone call saying our loan was finalized.
Nadine Casey
Nadine Casey
551
He was so helpful during the whole loan process and whenever I had questions he was always available. I would recommend his service to an
Arron Young
Arron Young
551
John is not only our “loan guy”, he is so knowledgeable of the industry and our personal goals with real estate. We have used John Taft for multiple loans and I will always use John. His advice has saved us thousands of thousands of dollars, not just once but multiple times. John is a consummate professional, and it’s hands and worry free!! We recommend John to everyone we know, including family.
...John is not only our “loan guy”, he is so knowledgeable of the industry and our personal goals with real estate. We have used John Taft for multiple loans and I will always use John. His advice has saved us thousands of thousands of dollars, not just once but multiple times. John is a consummate professional, and it’s hands and worry free!! We recommend John to everyone we know, including family.
Had a great experience with John--very professional and dependable. I was able to upload everything they needed and the process was the fastest and best I've ever encountered. I would definitely not hesitate to contact John and Rocket Mortgage again for our next loan. Very impressed.
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