John made the entire process simple and easy to understand. I must have asked a million questions and he was responsive each time. I would highly recommend Rocket Mortgage and John!
Harold Humphrey
Harold Humphrey
551
I had a great experience working with John
John Rohr
John Rohr
551
I'm no financial wizard, but even I could see that I was paying way to much on my mortgage. I knew that I needed to find a way to reduce or refinance my loan. Truth is I was afraid to start the process. One day I started poking around on the internet and met John at Rocket Mortgage. John explained everything in layman's terms that even I could understand, then he walked me through the whole process ...I'm no financial wizard, but even I could see that I was paying way to much on my mortgage. I knew that I needed to find a way to reduce or refinance my loan. Truth is I was afraid to start the process. One day I started poking around on the internet and met John at Rocket Mortgage. John explained everything in layman's terms that even I could understand, then he walked me through the whole process of applying online. Now, I'm the owner of a new mortgage at amuch less interest rate. Will be saving money now. Thank you John.Read MoreRead Less
Malinda Champion
Malinda Champion
551
Very informative and polite. He genuinely wanted to help us.
Hank Beel
Hank Beel
551
Seem to be a genuine client advocate for loan approval, worked closely and guided me thru the process very well, and I felt like he was working hard for m and expedited the approval and closing.
Marti Crow
Marti Crow
551
He made everything go smoothly and explained things very clearly. And any questions we had he was able to answer them quickly!
Edythe Cohen
Edythe Cohen
551
John Taft is the best Loan Officer I have ever dealt with.
My experience with John was worry free ?John and his team took care of all matters in a timely fashion. If your buying a new home ,I recommend John Taft.
Ayandsy Young
Ayandsy Young
551
Superior customer service and support! Very attentive to our family and the refinance process.
Gwen Stuart
Gwen Stuart
551
John was super helpful when I thought I was dead in the water on refinancing my house. I had tried to go through two other companies but had some issues with them and John had the solutions and knew how my refi should have been handled from the start! He was there for every question I had and I know I can still call him if need to. I felt like he really wanted to help make my financial situation ...John was super helpful when I thought I was dead in the water on refinancing my house. I had tried to go through two other companies but had some issues with them and John had the solutions and knew how my refi should have been handled from the start! He was there for every question I had and I know I can still call him if need to. I felt like he really wanted to help make my financial situation better - not Just close a deal. I cannot say enough wonderful things about John Taft. Call him!!Read MoreRead Less
Daniel Ruddell
Daniel Ruddell
551
John made this experience a amazing journey. Took me by the hand and walked me through everything. Can't wait to do it again.
Ed Pike
Ed Pike
551
Quick and easy. Amazingly easy! I knew what i wanted and that expedited things greatly. Love the Rocket Mortgage process and John's expertise with it.
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