Jon Calcaterra

Detroit, MI

NMLS 1228623

Triple Crown Banker

Jon's Reviews

John Govern
Jon was great! There were issues with the lender not doing their job, and when I called Jon he was on them. The lower than perfect rating is because my loan was postponed for almost a month after locking in my rate. We should have closed on the 1st, instead it was the end of the month and the rate dropped 1/4 percent. I believe that Rocket Mortgage/Lender should honor the lower rate because ...Jon was great! There were issues with the lender not doing their job, and when I called Jon he was on them. The lower than perfect rating is because my loan was postponed for almost a month after locking in my rate. We should have closed on the 1st, instead it was the end of the month and the rate dropped 1/4 percent. I believe that Rocket Mortgage/Lender should honor the lower rate because the cause of the delay was not caused by my actions. 2 closing dates were missed. The lender kept saying that they could not verify my employment (probably failed to update their records), the head of our HR even contacted them directly. Overall, this was a poor refinance experience, but I know Jon did his best to fix the failing system.Read MoreRead Less
Andy Colley
Jon was great to work with. He is responsive and really helps guide the process. The greatest complaint that I have about most lenders is the that you often get left in the dark at times throughout the process. For those of us who don't work in the industry, it can be unnerving when delays or long periods of silence without explanation occur. Jon was always forthcoming about delays or where we ...Jon was great to work with. He is responsive and really helps guide the process. The greatest complaint that I have about most lenders is the that you often get left in the dark at times throughout the process. For those of us who don't work in the industry, it can be unnerving when delays or long periods of silence without explanation occur. Jon was always forthcoming about delays or where we were in the process. Also, he is just a pleasant, upbeat person, which is always refreshing!Read MoreRead Less
Nicholas Taylor
I’ll be the first to admit that I was a high maintenance client! John did a wonderful job with making us feel like we were important, and keeping the communication flowing. He always answered our questions in a timely manner, and if he couldn’t, he would let me know he was trying to figure it out and would get back to me. He was awesome! thanks John!
Alex Shek
Jon was very responsive and helped me find a loan structure that fit my needs well. Working with him was a pleasure.
Julie Reeves Peterson
I recommend Jon to everyone I know. I've worked with him twice and he makes the process painless and easy. I would give him 10 stars if I could! Thanks, Jon.
Jeff Sprouse
Jon did a great job with suggesting the right type of mortgage for me and my situation. He helped make the process from start to end really painless and quickly.
Donna Glorioso
Jon was such a pleasure to work with. He was very knowledgeable, professional, personable & always available. I enjoyed working with & highly recommend him.
Christopher Stevens
Jon was great to deal with. He was quick to respond and answer all of our questions. We could text, email and call. He was awesome. Highly recommended
Margie Hart
Jon was exceptional to work with. He was on top of everything and kept us informed completely. He was very professional, but also very personable. He was understanding and took time to answer any questions. I highly recommend him and would definitely use him again.
Lonnie Mellenthin
John was incredibly helpful and there every time I had a question. I had every confidence in him and he made this experience simple . I can’t thank him enough. Great sense of humor and very attentive to the details of my loan. Thanks so much