I can't say enough about the friendly and attentive service that I was given by Jon and his team of Rocket Mortgage staff. Jon made the refinance process so easy I told everyone I know that Rocket Mortgage is the way to go these days. There was fast response to every question I had, and calls were returned in a fast and helpful manner that made me feel that I was important to them and my ...I can't say enough about the friendly and attentive service that I was given by Jon and his team of Rocket Mortgage staff. Jon made the refinance process so easy I told everyone I know that Rocket Mortgage is the way to go these days. There was fast response to every question I had, and calls were returned in a fast and helpful manner that made me feel that I was important to them and my concerns mattered. Again, my experience with Rocket Mortgage was most positive!Read MoreRead Less
Eric Raines
Eric Raines
551
Enjoyed conversing with Jon. I feel like he lead us in the right direction for our future. I appreciated the input he gave us about our decisions in refinancing.
Danny Gaitan
Danny Gaitan
551
Great, friendly, positive attitude, great listener
Denny Peck
Denny Peck
551
He was very pleasant and answered all my questions very well. He was most helpful with the parts I wasn't sure of. The best thing was that I could generally get ahold of him by telephone. When I e-mailed him, he responded right away.
Darren Smith
Darren Smith
551
I was a little apprehensive at first about refinancing my mortgage, but Jon and his partners at Rocket Mortgage made my journey pretty much hassle free. Jon talked me through the entire process and kept me informed from beginning to end. Thanks again to Jon and the Rocket Mortgage Refinance Team.
Peter Favre
Peter Favre
551
I called Jon on the phone, a very concerned and somewhat afraid man 75 years old, who needed advice on what it would mean to my wife and I to refinance our current mortgage. In this age we live in I needed assurance that this would be the best means for us to rid ourselves of a high mortgage payment and high interest rate credit card debt This, what had seemed to me, an impossible task was ...I called Jon on the phone, a very concerned and somewhat afraid man 75 years old, who needed advice on what it would mean to my wife and I to refinance our current mortgage. In this age we live in I needed assurance that this would be the best means for us to rid ourselves of a high mortgage payment and high interest rate credit card debt This, what had seemed to me, an impossible task was handled quickly and easily by Jon. Jon, through a series of phone calls and emails was able to assure me that refinancing through Rocket Mortgage would give us the ability to not only take advantage of a lower interest rate mortgage but would also give us the ability to pay off 1/3 of our credit card debt. The rest of the process, after countless inquiries by yours truly, was straight forward and ever so easy. This I will say about Jon. He is knowledgeable, kind, patient, easy going, not afraid to go to his supervisor for any additional help to make our refinance possible. Jon, is the fellow to go to. He earned a 5 star salute.Read MoreRead Less
Daniel McIsaac
Daniel McIsaac
551
Jon was very personable, polite,Jon made an experience that is usually hectic and nerve wracking into a pleasant experience I would highly recommend Jon and the whole Rocket Mortgage team to friends
Karen Butler
Karen Butler
551
Jon did a great job. Was quick and he answered any questions that I had. I would recommend him to anyone I know. Thanks Jon.
John Cassapo
John Cassapo
551
Jon was unbelievable with his response time as well as his knowledge of the entire loan process. He was definitely looking out for the customer and it was a pleasure to work with him.
Daryl Ho
Daryl Ho
551
Great to work with. Very complete. Helpful. I did not feel rushed. Had questions after we started that he answered clearly with good advice. I liked that basically this all took 2-3 weeks to close, with no issues. I would use Rocket Mortgage and certainly Jon again!
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