Jon Hernandez

Phoenix, AZ

NMLS 1971302

Executive Banker

Jon's Reviews

Jason Correia
My wife and I were unsure of the process since we've never refinanced before. Jon was so helpful and reassuring of the process. He walked us through the whole process and always returned our calls promptly with a helpful attitude. We would recommend Jon and the whole Rocket Mortgage team to any of our friends or family.
Kyle Dehn
Jon made my refinance process so easy. I let him know I had a couple concerns, he was knowledgeable and put my mind at ease then proceeded to show me just how easy it was. Besides he does all the work anyways. I highly reccomend Jon as he was friendly, personable and most of all professional. His knowledge of the process is 100%. Thank you Jon.
Diana Benavides
We are very happy with Jon. He was very helpful from beginning to end, answered all our questions and worked diligently to close as quickly as possible. He’s very polite and professional, as well as knowledgeable. We highly recommend him.
Pedro Irma Rivera
Refinancing my house with Jon was an easy experience. He’s was prompt with communicating, he was attentive and responsive. We will definitely recommend him to family and friends.
Anthony Hernandez
Jon was excellent to work with. Professional, attentive, and cared about the best outcome for me and my family, above and beyond his job. I truly appreciate all your help and check-ins.
Emerita Santiago
Jon me ayudó con el refinanciamiento de mi casa ,Jon es muy profesional y supero mis expectativas porque aún en sus vacaciones se tomó el tiempo de contestar mis preguntas. Estoy muy satisfecha con el servicio y profesionalismo y eficiencia de Jon y de Rocket Mortgage en general,los recomiendo altamente.
Serena Ward
Jon was a pleasure to work with through our refinance just recently. He was there through the entire process making sure that we had everything we needed. He is very knowledgeable with his work and provides a quick turnaround time, which was crucial for us. He is very easy to talk with and makes the process seamless. Working with bankers like Jon is the huge reason we continue to work with Rocket ...Jon was a pleasure to work with through our refinance just recently. He was there through the entire process making sure that we had everything we needed. He is very knowledgeable with his work and provides a quick turnaround time, which was crucial for us. He is very easy to talk with and makes the process seamless. Working with bankers like Jon is the huge reason we continue to work with Rocket Mortgage over the years. Thank you again Jon, Serena & Jesse WardRead MoreRead Less
Walter C. Cubias
Jon was amazing! Explained everything in simple terms!
Spanish was very fluent and he listened properly and made sure we understood everything.
Thank you so much for everything Jon! If any of his superiors see this please give him a raise!! He is truly a customer service Expert.
Keep him around, we need more people like him. 10/10
Richard Lopez
Muy buen trabajo y muy buen trat
Diane Daniels
Jon was so easy to talk to and explained each step of the process. I would recommend Jon to anyone who is refinancing or purchasing a home.