Jon Hernandez

Phoenix, AZ

NMLS 1971302

Executive Banker

Jon's Reviews

Jon was awesome! He answered questions (sometimes before I thought to ask them) and made the whole process go smoothly and quickly. His warmth and humor were greatly appreciated and I highly recommend him!
Peter Kinsley
I told Jon that I was impressed with his keeping me filled in on everything that was going on during the whole process. I’m in the customer service business, and I can say that customer service is extremely lacking these days. I can’t tell you how many places I call, leave a voicemail and never hear from anyone. Jon kept me apprised of everything that was going on throughout the whole process. I ...I told Jon that I was impressed with his keeping me filled in on everything that was going on during the whole process. I’m in the customer service business, and I can say that customer service is extremely lacking these days. I can’t tell you how many places I call, leave a voicemail and never hear from anyone. Jon kept me apprised of everything that was going on throughout the whole process. I was actually surprised at how many times he called ME to fill me in on things. He also responded to all of my voicemails/text messages within a one day time period, if not sooner. Thanks Jon.Read MoreRead Less
Deb Campbell
Jon was friendly and helpful.
A pleasure to work with.
Thomas Sangregory
Very positive experience, always keep me updated with ongoing process, keep in touch with me too see if I had any further questions, Jon was very professional and knowledgeable, it was a very pleasant experience.
Missy Gaudet
He did a great job. Always on top of thinks and had educated answers to all my questions. Very pleasurable working with him. Above and beyond!!!
Jerry Czarnecki
The people they employ are all great, all we have talked to.. John did a good job as well as Wendy the girl that closed us.
Mary Wagner
It was a smooth and easy process and with Jon's help it went fast.
Don Holley
great experience was not planning on refinance that morning
Red Ster
Jon was great to work with! Rocket Mortgage made the process fast and easy and Jon was there to assist any concerns I had during the entire process. Which I found to be extremely helpful given the amount of paperwork and numbers involved! We just closed on our loan! Thank you Jon for all your help!
Marc Bartorelli
Jon was great to work with one of the better experiences I’ve had
Sandy Taylor-Kelly
Jon was very helpful and personable. It was a pleasure working with him.