Jonathan was respectful, personable, and helpful throughout our loan experience. He kept his eye on the process for us and helped guide us. It was smooth sailing in no small part due to Jonathan's efforts.
Jim Cannon
Jim Cannon
551
Excellent to deal with. Highly responsive
Martyn Banham
Martyn Banham
551
Jonathon was excellent to work with. Very easy to get hold of and always replied to emails and phone calls. Went above and beyond and always was able to answer every question we had and suggest options for us. He made the process far easier than I've ever experienced before
Michelle Carpenter
Michelle Carpenter
551
After starting with another company, I switched to Rocket Mortgage 2 months into the process with the other company- a nationally recognized bank with branches in my area. My refinance took around 30 days from start to finish and the Rocket Mortgage website made everything so simple. I could follow the loan process, see what they needed, and easily upload any information. My refi was complicated...After starting with another company, I switched to Rocket Mortgage 2 months into the process with the other company- a nationally recognized bank with branches in my area. My refinance took around 30 days from start to finish and the Rocket Mortgage website made everything so simple. I could follow the loan process, see what they needed, and easily upload any information. My refi was complicated because I own a few businesses, my house is in a trust and have rental properties. Jonathan simplified in ONE month , what the other bank couldn't get done on 2 months. His communication was excellent and very timely. Everything went EXACTLY as he explained it and in the timeframe he laid out. WHEN you call Rocket Mortgage, ask for Jonathan- you will not be disappointed. Read MoreRead Less
Tami Moore Contreras
Tami Moore Contreras
551
Attentive and guided us thorough the process. Always available for my questions.
Angela Talamantes Jeffries
Angela Talamantes Jeffries
551
We're always impressed with the outstanding customer service experience and efficiency when working with Rocket Mortgage. Jonathan was another perfect example of that!
Matt Shiner
Matt Shiner
551
Great job handling the file in a very professional manner. Would work with Rocket Mortgage again. Good serv
John Borrogan
John Borrogan
551
Jonathan made my refinance loan effortless! Because of his expertise and skill as a loan officer, I felt assured and confident in my decision to refinance. Not only was he genuinely polite and patient in providing answers to my numerous questions but he also offered additional information which helped in my understanding of the process. He should be commended for his demonstration of excellence in ...Jonathan made my refinance loan effortless! Because of his expertise and skill as a loan officer, I felt assured and confident in my decision to refinance. Not only was he genuinely polite and patient in providing answers to my numerous questions but he also offered additional information which helped in my understanding of the process. He should be commended for his demonstration of excellence in customer service. He is definitely an asset to Rocket Mortgage! Sincerely, John B.
The process was quick and seamless. I had a pleasant experience.
Zully DiLascio
Zully DiLascio
551
Jonathan was extremely helpful in guiding us through our refinance process. He is very knowledgeable and answered all questions in a courteous manner. I would highly recommend him to anyone. He was a pleasure to work with!
Rate your experience with Jonathan
How many stars would you give Jonathan?
Please provide a rating.
Write Jonathan a review. (Min. 25 Characters)
Please write at least a 25-character review.
Almost there! Verify your review.
To prevent fraudulent reviews, SocialProof requires each review to be connected to an authentic Facebook account.
I agree to the terms of use. Jonathan may use my verified review on social media, in print, and in other contexts that will help Jonathan's business.