I am rating Jon at level 5 because he actually walked me through every step of my mortgage application, even the very difficult ones. In particular he seemed to hear my concerns and did not dismiss them. My father died in the middle of the mortgage application and he went out of his way to step in and make it possible for me to complete the process. I recommend him, not only because he is ...I am rating Jon at level 5 because he actually walked me through every step of my mortgage application, even the very difficult ones. In particular he seemed to hear my concerns and did not dismiss them. My father died in the middle of the mortgage application and he went out of his way to step in and make it possible for me to complete the process. I recommend him, not only because he is professional and highly competent but because he is a thoughtful and considerate man.Read MoreRead Less
Karen Bedford
Karen Bedford
551
We were very pleased with the way Jon handled our refinance of our property. He was very professional and helpful through the whole process. We were able to accomplish our goal of lowering the interest and the time frame of paying for our home with little time and confusion. Thanks for all of the help.
Arie DeHoog
Arie DeHoog
551
Jon was very helpful and answered any question that we had. It didn't take him a long time to answer our questions and if he didn't have the answer he had it within a day. Will definitely recommend him to any friends that are looking for a mortgage.
Crauder Carper
Crauder Carper
551
Guy was spot on! Never mislead me...got things done super fast! No hassle experience! Amazing
Edgar Barajas
Edgar Barajas
551
Great service from Jon at Rocket Mortgage.
Rita Rodger
Rita Rodger
551
Jon was very knowledgeable & very friendly. I was surprised someone was there on a Saturday night. He answered all questions & gave me great options. Kept in touch with me through the process. Called to thank us when the process was complete. So nice to deal with real people not a machine. Great company!
William Hornsey
William Hornsey
551
Professional, nice guy, made me feel at easy during a stressful even. I wish I can deal with him on all my loans..
Hilary Filkins
Hilary Filkins
551
This is my second time refinancing with Rocket Mortgage, and I was no less satisfied with my experience. My go to person was Jon Betcher, and he was incredibly present and always available. He answered my questions in a timely manner, and I was never in the dark about the refinancing process. I would recommend Rocket Mortgage and Mr. Betcher 100 times over because they are wonderful!
John Hollins
John Hollins
551
I have had over 15 companies ask me to refinance with them. I chose Rocket Mortgage, because my co worker said they were easy to work with. I got so many call backs from other companies who claim to beat the rate now that Rocket Mortgage gave me the best rate on their first shot. That said a lot about their character. That was all because we worked with Jon Betcher. He is a true professional. I ...I have had over 15 companies ask me to refinance with them. I chose Rocket Mortgage, because my co worker said they were easy to work with. I got so many call backs from other companies who claim to beat the rate now that Rocket Mortgage gave me the best rate on their first shot. That said a lot about their character. That was all because we worked with Jon Betcher. He is a true professional. I worked hard to pay off my house so when I came close, I didn't want to go back in debt to pay off college loans and credit cards, but he made the process make sense. I'm glad I have this peace of mind. Read MoreRead Less
Mark Martello
Mark Martello
551
I am glad that John stayed with me on my loan, I was ready to not go through with my re-if. He gave good advice, and I am happy with my loan, and the money it will save me in the long run.
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