Jorge has been extremely helpful, efficient, and very professional during our refinancing experiences. In the past we have refinanced many, many times but have never had an easy experience like we have had with Jorge last January, 2019 and our most recent refi.
William Drake
William Drake
551
He was very knowledgeable and personal. He made our entire refinancing experience much easier and was quick to follow up with answers or responses to our questions and/or concerns. And if he did not respond, he forwarded our questions to the right person to respond. While we did have a few bumps in the process, they were quickly met by Rocket mortgage/Rocket Mortgage. There was a point towards the...He was very knowledgeable and personal. He made our entire refinancing experience much easier and was quick to follow up with answers or responses to our questions and/or concerns. And if he did not respond, he forwarded our questions to the right person to respond. While we did have a few bumps in the process, they were quickly met by Rocket mortgage/Rocket Mortgage. There was a point towards the end when we were frustrated with how long it was taking to fund, that we were not happy. But, our refinance did eventually fund and our confidence in Rocket Mortgage was restored.Read MoreRead Less
Reina Chavez
Reina Chavez
551
Jorge Mendez made our refinance experience spectacular.
Mary Kohlerman Kummer
Mary Kohlerman Kummer
551
We thoroughly enjoyed working with Jorge. Jorge was very knowledgeable and efficient. He kept us on track and made sure we were satisfied. Jorge made refinancing a very positive experience.
Rick Van Nostrand
Rick Van Nostrand
551
We wanted to refinance but had special requirements related to the term of the mortgage. Jorge was able to help us achieve our desired goals quickly and efficiently. We will use him again should the need arise for another new or refinance mortgage.
Mark Zielinski
Mark Zielinski
551
Jorge was personable and established a relationship.
Bob Cromeenes
Bob Cromeenes
551
Jorge was very helpful and friendly. He was incredibly easy to work with.
Sterling Donner
Sterling Donner
551
Jorge went above and beyond to be sure that not only were we taken care of but also to make sure the experience was great.
John Lingenfelter
John Lingenfelter
551
Jorge was very clear from the beginning what he could and couldn't do for me. He walked me step by step though the process. It couldn't of been any easier. I could call Jorge anytime and if he wasn't at his phone, he would call me back quickly. Working with Jorge was a very good experience and I'll recommend Rocket Mortgage to anyone that ask me about refinancing or buying a new home and needs a ...Jorge was very clear from the beginning what he could and couldn't do for me. He walked me step by step though the process. It couldn't of been any easier. I could call Jorge anytime and if he wasn't at his phone, he would call me back quickly. Working with Jorge was a very good experience and I'll recommend Rocket Mortgage to anyone that ask me about refinancing or buying a new home and needs a mortgage company. This was the second time Jorge has handled a refinance for me. Good guy.Read MoreRead Less
Darlene Burns
Darlene Burns
551
We found Jorge knowledgeable about his field. We appreciated his patience when it came to our lack of technology he helped walk us thru the process. All went well
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