Joseph was professional, knowledgeable, responsive, and showed expertise. There's not much more that you can ask for. The process of securing a mortgage can be nerve-wracking and he made me feel comfortable throughout the process. I'm a skeptic and a senior management professional, so it's no small feat to gain my trust. Joseph matched two deals from competitors, and I was thankful because I ...Joseph was professional, knowledgeable, responsive, and showed expertise. There's not much more that you can ask for. The process of securing a mortgage can be nerve-wracking and he made me feel comfortable throughout the process. I'm a skeptic and a senior management professional, so it's no small feat to gain my trust. Joseph matched two deals from competitors, and I was thankful because I didn't particularly want to work with them. Others I worked with in the quoting process seemed sleazy and dishonest. Joseph was a straight shooter, and he even got creative to solve an obstacle we ran into. I would highly recommend him!Read MoreRead Less
Angela Balderston
Angela Balderston
551
Joseph Garcia was an absolute dream to work with! From the very first phone call to the final call before our closing he was attentive, thorough, personable & kind - & very, very patient! Ours was a very small refi. - however I can't imagine that I was treated with any less respect and attention than if the figures were 10 times the amount. I will definitely recommend him! Joseph - if you're ...Joseph Garcia was an absolute dream to work with! From the very first phone call to the final call before our closing he was attentive, thorough, personable & kind - & very, very patient! Ours was a very small refi. - however I can't imagine that I was treated with any less respect and attention than if the figures were 10 times the amount. I will definitely recommend him! Joseph - if you're reading this: THANK YOU THANK YOU for everything - you're a joy!Read MoreRead Less
Valorie Ingram
Valorie Ingram
551
Joseph was very informative. He was able to answer all my questions and helped me find the right financial product for me. It was a pleasant experiance and I would definitely recommend him to anyone.
Dale Hatch
Dale Hatch
551
Considering that I was a novice at learning and deciding how to evaluate the appropriateness and the actual process of moving from an adjustable to a fixed mortgage, I received about as much help, personalized communication and support that one could hope for from Mr. Garcia at Rocket Mortgage, Rocket Mortgage. The terms discussed, my expectations for the closing, were met as proposed from the ...Considering that I was a novice at learning and deciding how to evaluate the appropriateness and the actual process of moving from an adjustable to a fixed mortgage, I received about as much help, personalized communication and support that one could hope for from Mr. Garcia at Rocket Mortgage, Rocket Mortgage. The terms discussed, my expectations for the closing, were met as proposed from the beginning. I would definitely recommend Rocket Mortgage and Mr. Garcia as a starting point for anyone looking to refinance their existing mortgage.Read MoreRead Less
John McPherson
John McPherson
551
We started the process of refinancing our home on 11/17 and will be closing tomorrow (12/5). Joseph has been incredible to work with. He took the time to understand our needs and drivers and worked incredibly hard to give us everything that we needed.
He helped us through every step, he was considerate of my work schedule and the holidays, while still ensuring we completed the so quickly....and ...We started the process of refinancing our home on 11/17 and will be closing tomorrow (12/5). Joseph has been incredible to work with. He took the time to understand our needs and drivers and worked incredibly hard to give us everything that we needed.
He helped us through every step, he was considerate of my work schedule and the holidays, while still ensuring we completed the so quickly....and this included having an appraisal performed on the house. He was knowledgeable, provided us with numerous options, explained the pros and cons of each and allowed us the time to make the decision that worked for us. He was never pushy, never tried to up sell, just honest and helpful.
We could not have asked for more. It was a complete pleasure and we would highly recommend him to anyone.
Joseph really helped me get my finances in order. He understood my needs and tailored my loan to meet them. I was nervous to even call but he was so thoughtful and so easy to talk to. He helped me throughput the entire process and I couldn’t be more pleased!
Mark Ramirez
Mark Ramirez
551
Had a great experience. Joseph offered outstanding customer service and was able to make the entire process very stress free.
Shiham Sbait
Shiham Sbait
551
best service well informed and helpfull
Susan Becker
Susan Becker
551
Joseph was a absolute pleasure to work with. He was knowledgeable and responsive to my mortgage questions and needs. Highly recommend him!!!!!
PJ Vironda
PJ Vironda
551
Being in the mortgage industry for the last 10 plus years, I can say with the upmost confidence that Joseph is the most ethical, transparent, confident and available Mortgage Banker I've ever had contact with - both professionally and personally. Joseph made this transaction fast and simple without sacrificing the quality and delivery of the final loan.
Rocket Mortgage is lucky to have Joseph on ...Being in the mortgage industry for the last 10 plus years, I can say with the upmost confidence that Joseph is the most ethical, transparent, confident and available Mortgage Banker I've ever had contact with - both professionally and personally. Joseph made this transaction fast and simple without sacrificing the quality and delivery of the final loan.
Rocket Mortgage is lucky to have Joseph on their team, he's definitely tip of the spear in this industry.Read MoreRead Less
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