Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

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Cass Hart (Strzynski)
Cass Hart (Strzynski)

Cass Hart (Strzynski)
Rocket Mortgage Sales
694 Reviews
Patricia Yeo

"I would like to take time to thank some wonderful people that have worked with my husband and me on our loan consolidation through Rocket Mortgage. Cass Strizynski who kept us informed on everything ...I would like to take time to thank some wonderful people that have worked with my husband and me on our loan consolidation through Rocket Mortgage. Cass Strizynski who kept us informed on everything that was going on behind the scenes, Austin Davis and Jorge Mendez for making this loan possible and Kelli Britz for her role in this matter. All of you at Rocket Mortgage have been wonderful to work with. The speed and accuracy of all the paper work went very smoothly all the way down to the closing that took place in our home. I would like to shed some light on what started this in the first place. We were drowning is debt as many in the USA are. We just could not get ahead finically. We had seen on TV and social media about consolidating all of high interest payment into one monthly payment. My husband decided to see what it entailed, after selecting an option on his smart phone and clicking the button he hung up and waited for a contact to be made. One minute passed and the phone started ringing and the first caller was Cass Strizynske with Rocket Mortgage. So began the process. He took all of our information and said he would get back with us. When he called us back with the information, he informed us that we could cut our payment for the month for over half of what we were paying by consolidating, I told him that I had always heard “if it sounds too good to be true it probably was”. After he explained everything and we saw it on paper (e-mail) … he had our attention. We were given a date for our appraisal (One of our debts was our home loan) but when the appraisal came back for a FHA loan we were to make some adjustment on the home before it was to pass the inspection. We live in a ¾ earth contact home and it is very economical home as far as heating and cooling. The wall are made of 8” thick concrete and the windows in the bedrooms are small and just below the ceiling and are built into the concrete. We were told that to pass FHA we needed to put in windows that were 44” from the floor and they needed to be 5’ wide and window wells to go with the windows, for egress in case of fire. It was to be Major renovation of our home just to put more burden on an already financial problem. We thought all was lost and all of the information was very discouraging. After making calls to Rocket Mortgage and speaking to several people in their office and explaining to them why it was not feasible to do that type of renovation they came back with a conventional loan that worked for us. They went above and beyond what we expected of them. We now have a loan with a fixed interest for the length of it, with payments lower than our house and car put together, let alone the cards that was paid off. There is finally light at the end of the tunnel thanks to the wonderful people at Rocket Mortgage and I would highly recommend this to anyone to that is drowning in debt. A special Thanks to Cass Strzyski for keeping me sane during this process. Any time I called to ask questions if he did not know the answer he would get me in touch with someone who did. He was wonderful to work with and my husband and I are very pleased. While all of this was going on our nanny goat gave birth to 4 babies and one was very deformed, after working with him for 36 hours he passed away (we are very close to our animals and I for one took his passing very hard) the other 3 babies are doing well and growing fast. We live in the country and have raise many orphaned animals, and we feed all of the raccoon’s (sometimes feeding as many as 20) foxes and deer that come to call. A very heart felt Thank to all who made this possible. The Yeo’s Patricia and Donald "

Dan Griffith
Dan Griffith

Dan Griffith
Rocket Mortgage Sales
649 Reviews
Ro Morgan

"So I’d love to tell you every single little detail of how great Dan Griffith is, however, I’m probably not Allowed to write that much. So let me just say not only does he have a very friendly and ...So I’d love to tell you every single little detail of how great Dan Griffith is, however, I’m probably not Allowed to write that much. So let me just say not only does he have a very friendly and upbeat tone “all the time” the very most important thing to me is honesty and that’s what you’re going to get from Dan!! What he tells you, you can count on ! and you don’t have to worry or stress that you’re being told one thing and in the end it’s going to be something else. That is priceless in my book. He is spot on, he is on top of things you never wait a day sometimes not even a couple of minutes to get a response to an email or call, even very late at night when the poor guy should be sleeping— he’s just completely on top of everything. You’re never left wondering and no matter how many times you have a question that in some form or another you may have already asked, you’re only met with a cheerful tone and an attitude of wanting to make sure that you feel comfortable and you understand. To be honest 10 years ago when I started with Rocket Mortgage there was a gentleman named Corey and this is who he was —he had to give me some Toughlove a few times but he did exactly what he told me in our first conversation he was going to do ! we actually had moved away earlier this year to another loan company because of an interest rate and I can’t tell you enough how grateful I am to be back home with Rocket Mortgage !! and to have worked with Dan ! Dan had big shoes to fill and he knew it and he filled them perfectly. Because like I said everything Dan said he was going to make happen, happened! I couldn’t be happier to be back home with Rocket Mortgage I feel confident and like I don’t have to worry and that is certainly a plus any time and especially in these times. I tend to be a nervous person and sometimes I asked the same questions several times and again all I’ve ever been met with is a joyous attitude and exact information and the genuine concern to make sure I understood. Every person that will read this, you don’t know me, but I am a person that looks for everyone to be a person of their word because that’s all we really have in this life that’s ours is our word, and you can count on Dan’s word ! and that’s priceless! I want to thank Dan so much. Thank you Dan. And anyone reading this, don’t hesitate to work with Dan for a second, you will be extremely happy. Rosie M. CA"

Jill Patel
Jill Patel

Jill Patel
Rocket Mortgage Sales
643 Reviews
Sharon O'Hara

"Do you want to get a mortgage or refinance your home? Try Rocket Mortgage! Since the mortgage rates have been dropping, we started shopping around for lenders to refinance. We received an email ...Do you want to get a mortgage or refinance your home? Try Rocket Mortgage! Since the mortgage rates have been dropping, we started shopping around for lenders to refinance. We received an email advertisement from Rocket Mortgage. Not sure that we wanted to work with a company that works strictly online, we reluctantly sent some basic information to Rocket Mortgage. Things could not have worked out better, thanks to Jill Patel, the Rocket Mortgage representative who contacted us. Jill gave us an estimate within 20 minutes, and offered some suggestions on how to proceed. Not wanting to make a hasty decision, we asked if we could call her back later in the day. When we called back, Jill reviewed all of the information she had given us, answered all of our questions, and told us what to expect throughout the application process. We started the process and closed in about 30 days, all within the confines of our home. Jill is professional, thorough, and easy to work with. She answered our emails and calls, helping us to make the best decisions for us. She made the whole experience easy and pleasant. We were so impressed with Jill, we told our friends about her. Now they are getting ready to close on their house. If you are looking to get a mortgage or refinance your current one, look no further than Jill Patel. You’ll be glad that you did!"

Rocket Mortgage Sales' Reviews

Willy Figueroa
Thank you Evan for making this such an easy process. I've been in the business myself for many years and I've never experienced a closing within a week from start. Thank you !!!
Chris Gallegos
Ali is awesome. He understood my situation and helped us in every way possible. He was very helpful and did not take forever to do his job. He was very understanding as well. I wish everyone could be like that. Thanks Ali!
Frank Valdez
Rita was very helpful looking at options with my current VA and 2nd mortgage.
Being retired and 75 he gave me options to think about to get one single payment and able to get cash out plus pay off . Credit cards. The appraisal came back much higher and I opted to pull additional cash for our emergency funds
He was most helpful with the options, explaining, and assisting every step. Did not take ...Rita was very helpful looking at options with my current VA and 2nd mortgage.
Being retired and 75 he gave me options to think about to get one single payment and able to get cash out plus pay off . Credit cards. The appraisal came back much higher and I opted to pull additional cash for our emergency funds
He was most helpful with the options, explaining, and assisting every step. Did not take long for the whole process. And in true Rocket style said as we have done for you already. Should the interest rates drop enough he said I will call you to see if want to take advantage of those changes. Love Rocket. Rita is a strong assettRead MoreRead Less
Alex Alvarez
It had been years since I last bought property, and it was a small condo nonetheless. Buying a Home was alot more complicated and fast paced than I thought it would be. Frank was great at keeping us up to pace but also was understanding and patient with any concerns or questions we may have. That was a difference maker for my wife and I, we felt comfortable with Frank and his team and ...It had been years since I last bought property, and it was a small condo nonetheless. Buying a Home was alot more complicated and fast paced than I thought it would be. Frank was great at keeping us up to pace but also was understanding and patient with any concerns or questions we may have. That was a difference maker for my wife and I, we felt comfortable with Frank and his team and ultimately it led us to successfully buying our home.Read MoreRead Less
Richard Findley
Dena was great to work with. She called when she said she would and was very polite and easy to talk to. She gave me all my options and I never felt like I was pressured to make a quick decision. Once again thank you for all your help!!
Beverly Preast-Carmichael
My first experience with Rocket Mortgage and Willie is a wonderful person, committed to helping us understand our options and get through the unfamiliar terms and language of the Financials of mortgages! He is so professional and st the same time, oils have been sitting at our table as we went through the paperwork and other requirements for review. He educated us in ‘laymen’ terms and helped us...My first experience with Rocket Mortgage and Willie is a wonderful person, committed to helping us understand our options and get through the unfamiliar terms and language of the Financials of mortgages! He is so professional and st the same time, oils have been sitting at our table as we went through the paperwork and other requirements for review. He educated us in ‘laymen’ terms and helped us make the right decision - even if that meant waiting for now and revisiting our needs later on. That is unheard of today - he has a passion for what he does and he has integrity that is to be honored among Employees. Will recommend him as often as I can and will call upon him again in the future.Read MoreRead Less
Kyle Hidey
Our first house wasn't a mansion and she treated us as if we were buying a million dollar home. She worked tirelessly to ensure that we got the best option available. Her perseverance between long days/nights was staggering. I felt like a member of her own family for the exceptional service she was providing. Without her efforts our dream of owning a home may not have come true and my wife and I ...Our first house wasn't a mansion and she treated us as if we were buying a million dollar home. She worked tirelessly to ensure that we got the best option available. Her perseverance between long days/nights was staggering. I felt like a member of her own family for the exceptional service she was providing. Without her efforts our dream of owning a home may not have come true and my wife and I will forever be grateful to her and her hard work.Read MoreRead Less
Grant Rocca
Jacob was exceptional throughout my loan process. His communication was timely, thorough, and made what I expected to be a difficult process feel straightforward and manageable. I really appreciated his responsiveness and attention to detail every step of the way. Couldn't have asked for better service.
monica tate
Wendy was amazing. Very knowledgeable and patient. She went above and beyond and always kept me informed. I would recommend her to everyone. I was a first-time home buyer and she made the process very easy.
Gina Spunder
Nancy is absolutely amazing! She took the time to not only understand my needs, but to understand what I was financially trying to accomplish and provided her honest feedback and suggestions. She was always available for questions and even stepped in to help with closing. I would definitely recommend Nancy and will most certainly reach out to her again in the future if needed.