Joshua Penner

Detroit, MI

NMLS 1687627

President's Club Banker

Joshua's Reviews

cynthia goy
Joshua was always kind and patient, especially when it came to downloading documents.
I felt he was always available for my questions or concerns.
We have dealt with Rocket Mortgage in the past and the process is almost seamless!
Yvet Reyes
Excellent! The follow up , the time of processing, professional. Fully recommend
Adrian Moralez
Joshua did an amazing job, he was very helpful and trustworthy and always kept me posted.
John Ferejohn
careful, helpful, pays attention, stays in touch.
Sara Deckard
Horrible experience with him!!! Didn’t have any answers. Very very rude.
Joshua Penner
Reply from Joshua Penner:

Thank you for your review. At Rocket Mortgage, we take great pride in delivering high quality service. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you...Thank you for your review. At Rocket Mortgage, we take great pride in delivering high quality service. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Helen Laudano
It was a pleasure to have worked with Joshua.
Sally Kondor
Prompt, courteous, reliable, truthful, knowledgeable- can’t say enough good things.
Dana Flores
Josh was a blessing thru the whole process of refinancing my house. I was able to contact him whenever I had a question or just wanted an update. He never missed a beat. It felt too easy. I would absolutely recommend Josh for everyone!
Glenda Flowers Steele
Joshua is a great example of what a true mortgage banker should be. Skilled and honest. A real asset to the rocket team. This young man is trustworthy.
Tom Tyler
Josh is knowledgeable, helpful, and keeps things moving. One day we emailed when he was out for the day, and we got an immediate reply from one of his colleagues. Not only is Josh great, he's part of a team that collaborates well to get questions answered and keep things moving.