Justin Pharias

Phoenix, AZ

NMLS 1437633

Triple Crown Banker

Justin's Reviews

Sherie Roberts
Justin was very friendly and very helpful and overall joy to work with he made the process so much easier I would recommend him to anybody.
Mary Haase
Please understand that I am an unapologetic geriatric technophobe, and a former art major, to boot. I do not pretend to understand finances (other than balancing my checkbook obsessively), and don't care much about getting past email and Facebook. With that in mind, you will understand why I have become a Justin groupie.

He put everything in words I could understand . . . you know, ...Please understand that I am an unapologetic geriatric technophobe, and a former art major, to boot. I do not pretend to understand finances (other than balancing my checkbook obsessively), and don't care much about getting past email and Facebook. With that in mind, you will understand why I have become a Justin groupie.

He put everything in words I could understand . . . you know, conversational English. He was infinitely patient with my multitude of questions, and the barrage of emails full of questions I hadn't thought to ask in the first place. He stayed on the phone and guided me step-by-step through each one of the multitude of forms. And he led me through all of this without even once sounding condescending or patronizing.

I expected him to be pleasant, knowledgeable, and professional, but Justin was so much more. He had the gift of making me feel as though I were not only his favorite client, but a treasured family member. That is a gift which cannot be taught. Fortunately, Justin was born with it.Read MoreRead Less
Kay Smith
Justin was professional, congenial, knowledgeable and willing to take the extra steps needed to help secure an excellent rate for a military veteran customer, which is reflective of his service and his commitment to helping his brothers and sisters with service history, generating confidence that the tasks were getting done. He was responsive at every step when we had questions or needed ...Justin was professional, congenial, knowledgeable and willing to take the extra steps needed to help secure an excellent rate for a military veteran customer, which is reflective of his service and his commitment to helping his brothers and sisters with service history, generating confidence that the tasks were getting done. He was responsive at every step when we had questions or needed additional insight to the timeline, all the way through completion of our refinance process. Highly recommend!Read MoreRead Less
Roger Filippi
First we are sorry it took so long for us to get this in.
We ( Karen and I Roger) were very happy with Justin. He was always up front with us, we knew that we could trust him. If we had a question or a problem we would get in touch with Justin and he would have the answer or would research our question and get back to us with answer. We have nothing but high praise for Justin.

You are lucky to have...First we are sorry it took so long for us to get this in.
We ( Karen and I Roger) were very happy with Justin. He was always up front with us, we knew that we could trust him. If we had a question or a problem we would get in touch with Justin and he would have the answer or would research our question and get back to us with answer. We have nothing but high praise for Justin.

You are lucky to have such a fine employee.

Primo and Karen FilippiRead MoreRead Less
Ollie Green-Williams
Very informative & easy to work with.
Aaron Gaskins
Justin was a great contact. I only had one problem with the contact information due to time difference.
Thomas Halasnik
This particular experience with Rocket Mortgage was similar to the other times we used them despite the pandemic. Justin did his job well, He answered all of our questions and returned emails and phone calls religiously, something many other companies forgot about.
Rob Long
Justin provided great service. It was a terrific experience to have a team walk me through this process. Justin also helped me get the best rate and cut through some last minute red tape.
Nathan Staggs
Justin was great. Explained everything clearly and I really felt like he was doing all that he could to make the process move quickly.
Shaunna Beer
Justin was knowledgeable and very pleasant to work with. He got back to me quickly, answering all my questions thoroughly.