Justin was very knowledgeable, it was very easy to work with him, his answers to questions were comphrehensive without being overly wordy. He did a great job
Mattie Toles
Mattie Toles
551
Justin, it was a pleasure doing business with you during my successful attempt to get Rocket Mortgage to refinance my house. Everything went smoothly and I was able to receive better financial help than I expected.
Katie Adams
Katie Adams
551
Justin was knowledgable, engaging and responsive. Due to his excellent customer service, I will unequivocally continue to recommend him to family and friends.
Dan Robinson
Dan Robinson
551
Justin was very friendly, personable, and helpful throughout the whole process. Definitely great to work with!!!
Patty Clancy
Patty Clancy
551
Justin was easy to work with and was very helpful in getting my loan done.
Diane Moran
Diane Moran
551
I just had the most amazing experience with Justin! Closing in just over ONE MONTH!!! Nothing but AMAZING! Justin took care of getting me refinanced in such a short period. I have to say this man is nothing short of AMAZING!
Terry Travis
Terry Travis
551
I was initially very hesitant to apply online for a loan but Justin helped to allay my concerns and fears. He made the process easy, and answered all my questions. He took the time also to ask questions to make sure l was applying for the loan that was right for me & my family. And the rest of his team backed him up through the entire process. We’ve very pleased with the services we received!
Erica Smith
Erica Smith
551
Justin was very personable and knowledgeable. Thank you Justin for all of your support and reassurance.
Brigitte Fink
Brigitte Fink
551
Justin was amazing to work with. He was always available and even when out of his way to follow up to see how things were going. He walked me through everything and was always available when I needed him for misc. questions.
Justin made my re-fi experience painless and fast. Best customer service I've had to date, which is rare these days. He's a keeper for sure, if I was back in management, I'd ...Justin was amazing to work with. He was always available and even when out of his way to follow up to see how things were going. He walked me through everything and was always available when I needed him for misc. questions.
Justin made my re-fi experience painless and fast. Best customer service I've had to date, which is rare these days. He's a keeper for sure, if I was back in management, I'd try to steal him as an employee :)Read MoreRead Less
Susan Fisher
Susan Fisher
551
Justin customer service through the process of us refinancing our home was on point. He explained everything to us in detail, he answered all of our questions and concerns, the communication was great, if we had a concern, he returned our call or emailed us immediately. It was definitely a smooth process. The last time I tried refinancing with Rocket Mortgage the process didn't go this quickly. ...Justin customer service through the process of us refinancing our home was on point. He explained everything to us in detail, he answered all of our questions and concerns, the communication was great, if we had a concern, he returned our call or emailed us immediately. It was definitely a smooth process. The last time I tried refinancing with Rocket Mortgage the process didn't go this quickly. Thank you Read MoreRead Less
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