Justin was kind, reassuring, to the point and made me feel like I was his only customer. I fact he was the highlight of the process. I know that is because he wasn't demanding 100 documents, but none the less a good experience.
Stephen Rouffy
Stephen Rouffy
551
Justin was great to work with. Very responsive and knowledgeable. It was a pleasure to work with him.
Ann Villanueva-Tkaczyk
Ann Villanueva-Tkaczyk
551
Justin was very helpful, efficient and very professional during my loan application process.
Corey Hann
Corey Hann
551
Very helpful throughout the whole process.
Jill Maddy
Jill Maddy
551
Justin was unquestionably the best mortgage representative. He explained everything in words we understood and reworked the loan terms to suit our specific financial needs. Justin was responsive, knowledgeable, kind and always willing to help us get our refinance right. We have no regrets even several months later.
Ken Gould
Ken Gould
551
Justin was a pleasure to work with. He was very knowledgeable and prompt in responding to my questions. He was pleasant and accommodating to our needs.
Melissa Neville
Melissa Neville
551
Excellent service. Found solutions no one had offered before. Really changed things around for us. We are very grateful.
Amy Kleuskens
Amy Kleuskens
551
Justin was SO professional, knowledgeable, helpful and kind. He was very genuine and took as much time as we needed to explain every option and the process. It's people like Justin who make Rocket Mortgage the right choice. He stayed in touch and made us feel special, not like just another loan number. We feel very good about staying with Rocket Mortgage! We absolutely rate Justin a 5!
Rebecca Shaw
Rebecca Shaw
551
Our experience with Rocket Mortgage and Justin was simply amazing! With four kids 5 and under and both having full-time jobs, having a phone conversation is a difficult task. The Rocket Mortgage website was easy and accomplished everything! The ONLY phone conversation we had to have was to schedule our closing! We were ready to close in 16 days and actually signed the papers on the 22nd day from ...Our experience with Rocket Mortgage and Justin was simply amazing! With four kids 5 and under and both having full-time jobs, having a phone conversation is a difficult task. The Rocket Mortgage website was easy and accomplished everything! The ONLY phone conversation we had to have was to schedule our closing! We were ready to close in 16 days and actually signed the papers on the 22nd day from start to finish. I did check with another company and Justin had already given us the best deal. That mixed with the ease of the website was a no brainer to go with Rocket Mortgage for our refinance. We've had our home loan through them since 2011, and we have nothing but great things to say! Thanks Rocket Mortgage and Justin!! Read MoreRead Less
Tom Moritz
Tom Moritz
551
Justin was knowledgeable, friendly, and efficient. He took care of getting me the loan I needed without a hitch. He was pleasant to work with, and made everything run smoothly.
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