Kacey Felts

Detroit, MI

NMLS 1901822

Senior Banker

Contact Information

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(866) 953-7627 ext. 32325
(866) 953-7627 ext. 32325
As your trusted Home Loan Expert Kacey is dedicated to creating the best home loan experience for you. With the help of the online tools from Rocket Mortgage®, you'll feel certain that you're getting a loan that meets your needs. Work with Kacey and get the peace of mind that comes with working with an expert.

Rocket Mortgage - Refinance Team

75167 Reviews

Kacey's Reviews

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Clare Francis

June 22, 2020

Kacey was so helpful throughout this process. She was very thorough and informative and had a great knowledge when we needed to ask her anything. Kasey maintained great contact, called us back promptly and kept us informed along the way. She was super friendly and she definitely made the whole process seem effortless.

John Tompkins

June 22, 2020

The experience was great but not happy with the appraisal and having to have it done over twice in 10 months which was unnecessary and expensive.

Donna Weiss

May 20, 2020

Kacey is absolutely outstanding. It was due to her excellent customer service that I decided to go with Rocket Mortgage. I would definitely use her again and recommend her to friends and family.

Chuck Bloch

May 19, 2020

Kacey was very good to work with regarding my refi. She responded promptly regarding any questions I had.

Margie Coates Martin

May 19, 2020

Excellent Professional. Diligent, and considerate in working out the details.

Candy Teolis

May 19, 2020

Kacey was extremely helpful. She answered all my questions, even on the weekend! Kacey made the whole process easy and painless.

Rocket Mortgage, LLC; NMLS #3030; www.NMLSConsumerAccess.org. Equal Housing Lender. Licensed in 50 states. AL License No. MC 20979, Control No. 100152352. AR, TX: 1050 Woodward Ave., Detroit, MI 48226-1906, (888) 474-0404; AZ: 1 N. Central Ave., Ste. 2000, Phoenix, AZ 85004, Mortgage Banker License #BK-0902939; CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; CO: Regulated by the Division of Real Estate; GA: Residential Mortgage Licensee #11704; IL: Residential Mortgage Licensee #4127 – Dept. of Financial and Professional Regulation; KS: Licensed Mortgage Company MC.0025309; MA: Mortgage Lender License #ML 3030; ME: Supervised Lender License; MN: Not an offer for a rate lock agreement; MS: Licensed by the MS Dept. of Banking and Consumer Finance; NH: Licensed by the NH Banking Dept., #6743MB; NV: License #626; NJ: New Jersey – Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226, (888) 474-0404, Licensed by the N.J. Department of Banking and Insurance.; NY: Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226 Licensed Mortgage Banker-NYS Department of Financial Services; OH: MB 850076; OR: License #ML-1387; PA: Licensed by the Dept. of Banking – License #21430; RI: Licensed Lender; WA: Consumer Loan Company License CL-3030.