Kate was very helpful and answered all my questions.
Elizabeth Hill
Elizabeth Hill
551
Outstanding customer service with lots of patience.
Jim Rey
Jim Rey
551
Kate was very helpful and answered my questions with just the information I needed to make the decision to refinance. She didn't pressure me just explained what I needed to know. I can't believe how quickly the whole process went and closed in 2 weeks. Best experience we've ever had with a mortgage company,
Kate Michelle
Kate Michelle
551
On behalf of Ronald Molar: "Sorry I don't have facebook RE: Kate Mintz It was my pleasure to communicate with Kate , I was becoming frustrated with the VA requirements no matter what I did it wasn't enough, but Kate kept me in the game she has a educated answer to every question and a solution to ever problem. Kate is a credit to your organization. "
Jl Rodriguez
Jl Rodriguez
551
She was very helpful and friendly, easy to understand. Would highly recommend her to friends and family members.
Pam Pinney
Pam Pinney
551
Our experience with Kate and all involved with Rocket Mortgage during our refinance was exceptional. Kate is not high pressure, but very knowledgeable and efficient. She provided the facts and calculations we needed to make a fiscally sound decision. The entire process was accomplished within aroun 15-16 days.
Nick Ramos Sr.
Nick Ramos Sr.
551
I have used Rocket Mortgage twice now, this time for my refinance because of their fabulous customer service. Kate was the loan specialist that I was put in touch with. She is very knowledgeable and if she doesn't know the answer, she gets it. This young lady went above and beyond to insure that I was always comfortable with my decisions and that I clearly understood every phase of my transaction.
Chloe Chan
Chloe Chan
551
Kate is persistent, knowledgeable, and fun to work with. She is laser focused on a loan applicant. She returns calls in a timely basis. She even makes herself available on Saturday/Sundays. She explains the loan options that Rocket Mortgage has available to suit the qualification and needs of the applicant. She follows through with requests to re-structure a loan anytime during the loan ...Kate is persistent, knowledgeable, and fun to work with. She is laser focused on a loan applicant. She returns calls in a timely basis. She even makes herself available on Saturday/Sundays. She explains the loan options that Rocket Mortgage has available to suit the qualification and needs of the applicant. She follows through with requests to re-structure a loan anytime during the loan processing period so that an applicant can feel comfortable that they are getting the "Best" loan option from Rocket Mortgage.Read MoreRead Less
Deane Koster
Deane Koster
551
Kate was very professional when working with us
Nora Rivera
Nora Rivera
551
Very professional in dealing with me during the process. Very informative and easy to work with.
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