Katlyn was very knowledgeable and professional when dealing with a challenging customer (me!). She responded in a timely and competitive fashion battling quotes with Loan Depot and Navy Federal. Thank you for sticking it out.
Princess Mimi
Princess Mimi
551
Katlyn is great! I loved working with her, she got me a great deal on a home refinance loan and she did a great job explaining everything to me and answering all of my questions. She’s very professional and easy to talk to. I would recommend her to anyone.
Mildred Rathbun
Mildred Rathbun
551
Katlyn did an exceptional job. She made the transaction easier than I ever expected. She was prompt and available any time I had a question and was always able to put me at ease. In my book she is A number one at her job.
Michelle Trowell
Michelle Trowell
551
Katlyn worked extremely hard to get me the best deal on my refinance. Pleasant, professional, and responsive. It felt like I was the only person she was helping.
Jodi Cantu
Jodi Cantu
551
Katlyn went above and beyond to make this an easy process for us.
Mary Brown
Mary Brown
551
Katlyn has been an excellent rep. During our dealings, she proved to be patient, knowledgeable and reliable. Her responses and “next step” actions were quick too. I would be happy to work with her again.
Sally Carter
Sally Carter
551
We started the the refinance process with Rocket Mortgage and worked with a couple of people that assisted us with acquiring information and documents that would be required. Then at the point when we were beginning the mortgage process in earnest we were assigned to Katlyn Hughes who became our go to Rocket Mortgage representative. Any mortgage process has many parts and can be lengthy. In ...We started the the refinance process with Rocket Mortgage and worked with a couple of people that assisted us with acquiring information and documents that would be required. Then at the point when we were beginning the mortgage process in earnest we were assigned to Katlyn Hughes who became our go to Rocket Mortgage representative. Any mortgage process has many parts and can be lengthy. In addition to the expected elements that are dealt with, unexpected things arise that have to be addressed sometimes in a fairly short time frame in order to stay on track for the target closing date. Our refi was no exception. Katlyn was magnificent in assuaging our concerns and assisting us in completing all of the requirements in a very timely manner to allow us to achieve the target closing date.
Katlyn was always quickly responsive to all of our questions and concerns and dealt with us in a pleasant, responsive and professional manner. We feel very fortunate to have had Katlyn as our ROCKET rep. Of course all of the ROCKET representatives we dealt with were also quite impressive.Read MoreRead Less
Jessica Wellborn
Jessica Wellborn
551
Katlyn was nice, knowledgeable, and professional.
Barb Washburn
Barb Washburn
551
Katlyn made the entire process seem effortless. Not only is she proficient she is also very personable. She listens to all of your questions and concerns and provides you with a better understanding of how the process works. We highly recommend working with Katlyn.
Stacey Beaty Chambless
Stacey Beaty Chambless
551
Kaitlyn was an awesome help from start to finish getting everything together for our refinance. We highly recommend her expertise in loan qualification!
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