Keegan McMillan

Detroit, MI

NMLS 2143249

President's Club Banker

Keegan's Reviews

julie herbert
I recently worked with Keegan on a Rocket refi! His communication is fabulous… Always a speedy reply, even on evenings and weekends! The whole process was so smooth and effortless… I would most definitely work with him again. A+++ - highly recommend!
Wilson Johnson
Keegan was very responsive and answered all our queries. The loan process was very smooth and he took care of all the nitty gritty things. Would recommend him for all your loan requirements. Extremely very customer friendly!
Chad Webster
Super helpful and extremely polite. A true believer in actually helping. Made our VA loan so smooth and was almost always available with quick and accurate responses. He took so much stress off everything is by just being honest and upfront.
Kirsten Colvey
Keegan assisted us at successfully refinancing to a VA loan. He was very helpful and very responsive when we hit snags in the process. He responded to texts often within the hour we sent them. We would recommend him for anyone looking for a loan or refinance.
Diane Robertson
We worked with Keegan on our most recent Rocket Mortgage loan. Keegan was very responsive to our questions and made sure the process ean smoothly. We will recommend Keegan any time the opportunity arises. Thank you Keegan!
HAROLD BURKE
Worked with Keegan twice and gladly will again if and when
Amy Dupras
Keegan was great to work with. He laid out my options and explained everything carefull, to aid in my decision making process. He was quick to respond, even when I had a last minute question on closing day. Thanks, Keegan and team for making the process seamless.
Betsey Reis
Thank you so much for your patience and support during our recent transaction with Rocket. We will certainly recommend you to friends and acquaintances if the opportunity arises.
Zach muse
Not impressed with his attitude. When he gets asked about something that he may have missed he gets confrontational. Then he quits responding. Whether he was wrong or his coworker that gave the conflicting info was wrong, it seems he isn't mature enough to handle it. I won't use Keegan again. Or recommend him.
Keegan McMillan
Reply from Keegan McMillan:

Dear Zachary,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for ...Dear Zachary,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Brian Plimack
Keegan was knowledgeable, polite, and very helpful. He helped me through the entire refinance process and answered all of my questions and addressed my concerns. I would definitely recommend Keegan when refinancing through Rocket Mortgage.