Keith Dunn

Detroit, MI

NMLS 1011727

Senior National Account Executive

Keith's Reviews

Write A Review
Kate Jones
Keith made an experience that normally would cause me to consider alcoholism as an option the most amazingly bearable mortgage experience of my life. While I teased him a bit for hounding me, he stayed on top of everything and on the ball and made sure everything got done and that if I had any questions, he answered them. Any problems I have had so far (and they have been minor) were definitely ...Keith made an experience that normally would cause me to consider alcoholism as an option the most amazingly bearable mortgage experience of my life. While I teased him a bit for hounding me, he stayed on top of everything and on the ball and made sure everything got done and that if I had any questions, he answered them. Any problems I have had so far (and they have been minor) were definitely not because of Keith. He was remarkable.Read MoreRead Less
Keith was outstanding! He was always easy to reach when we had questions and if he was unable to answer them, he always found the answer and got back to us quickly. Although we had a few issues that took longer than expected, Keith stayed right with us the entire way. I would certainly recommend him and Rocket Mortgage to my family and friends.
Tom Hershberger
Keith stayed with us in spite of many cancelled appointments from my end (work related). He kept us updated on interest rates, and when we were ready, he hammered it through. Very professional and fast. Extremely painless process. Very pleased!
Kathi Heapy
Kevin was very capable and professional. I had some concerns about submitting all of the requested documentation, and he was able to mitigate those issues and make me comfortable.

I would recommend working with him to anyone. He was friendly and very responsible.
Mason Price
Unbelievable person to work with. Very responsive and knowledgeable about the whole process. Would recommend him to any of my closest friends.
Marie Nemelka
Keith, thank you for your help in this loan. Excellent service from you and your team.
Terry Derloshon
I really enjoyed the direct nature of working with Keith. He very early recognized what I wanted to do and worked efficiently and energetically with me to get that done. Any changes along the way were met with Keith's immediate understanding, responsiveness and very clear direction on implications and next steps. I highly recommend Keith. His attitude, drive and customer focus are large ...I really enjoyed the direct nature of working with Keith. He very early recognized what I wanted to do and worked efficiently and energetically with me to get that done. Any changes along the way were met with Keith's immediate understanding, responsiveness and very clear direction on implications and next steps. I highly recommend Keith. His attitude, drive and customer focus are large contributors to Rocket Mortgage' tremendous success and customer praise which has allowed it to rise above others in what I've long considered a "commodity" business.Read MoreRead Less
Maria Notarangelo
Keith was great to work with because he was friendly, knowledgeable, and straightforward; also, if we set a time to chat, he was there, with the info we needed. I especially appreciated that Keith helped with the application process via "chat" rather than talking on the phone. Ultimately, because of Keith (and the competitive interest rate) we re-fied with Rocket Mortgage.
Ricardo Coronel
Keith was very friendly, knowledgeable and trustworthy to select Rocket Mortgage to renegotiate my loan, thank you very much!
Rod Lopez
Keith was outstanding from the beginning of the loan process to the end. From my initial call to Rocket Mortgage, he made me feel I wasn’t just a number and actually listened to my case. Great person to work with.