Kianda Thomas

Detroit, MI

NMLS 1553734

Executive Banker

Kianda's Reviews

Kathy Eng Courtney
Kianda was absolutely amazing. She was on point with the entire process and quickly responded to any questions. Everything was explained in great detail. We have refinanced before, but have never experienced the level of customer service Kianda and Rocket Mortgage provided. We would not hesitate to refer Kianda to our friends or family.
Eric Elverhoy
Kianda was terrific from the first time we spoke. She didn't try and pressure me into any decision and took the time to answer all my questions as well as address any concerns I had. Throughout the entire process she was always available, however I didn't need to contact her often as everything happened just as she said it would. Quite frankly, I will be using Rocket Mortgage again in a few years ...Kianda was terrific from the first time we spoke. She didn't try and pressure me into any decision and took the time to answer all my questions as well as address any concerns I had. Throughout the entire process she was always available, however I didn't need to contact her often as everything happened just as she said it would. Quite frankly, I will be using Rocket Mortgage again in a few years simply because of Kianda.Read MoreRead Less
Dave Clark
Kianda handled the process very well and as a result the loan closed very painlessly.
William Watkins
Kianda was excellent to work with. She was friendly and professional. She answered our questions quickly. Kept us informed of our progress or requirements throughout the loan process. I am very glad she was way more responsive than I have been in providing this review. She is a credit to Rocket Mortgage.
Sallie Yap
Kendra very hepful i all aspects
Jill Finan
Kianda is the most amazing loan specialist ever!!!! She is smart, professional and always there for you, night or day!! I don't think see ever sleeps!! God bless her she is an angel 👍❤️😘
Jose C Morales
Very helpful and knowledgeable. Gives excellent customer service. Would refer anyone to her.
Glenda Jacobsen
Kianda was very, helpful, curtious, friendly and very approachable and knowledable. She was a pleasure to work with.
Laura Fitzgerald
Kianda was very helpful throughout the entire refinance process (which was only 20 days from start to finish). She kept us updated throughout and there were no surprises. I would highly recommend Kianda!
Jack Ruddy
Kianda was very professional and was a great help along the way. She kept me current on the whole process and made things easy for me. Thumbs up!
Sabrina Kimbrough
Kianda made my decision clear from the first time I spoke to her! Very professional and yet, sweet, nice and personable. She took the time to do her job and made the experience thus far smooth as silk, she's very efficient as well and that's appreciated.
Zee Vance
Kianda was very polite and professional, she was able to make the refinance experience seamless! Everything was completed so efficiently from signing documents online and closing in two weeks! Kianda was awesome and I would recommend her to my family and friends!