Kris Hermann

Detroit, MI

NMLS 1247814

Triple Crown Banker

Kris' Reviews

Wendy Howell
While my experience with Kris was ok I feel he handed my file on to the next person without answering some important questions I never got answers to because it was left up to me to find out. I feel he should have had a little more knowledge about refinancing
Kris Hermann
Reply from Kris Hermann:

Hi Wendy,

Thank you for taking the time to leave a review about working with me on your refinance. At Rocket Mortgage, we pride ourselves on transparency with the mortgage process. It sounds like I could have been more clear on some aspects of your loan process. I do apologize about this, and want you to know that I am always here if you have any other questions. It was a pleasure working with ...
Hi Wendy,

Thank you for taking the time to leave a review about working with me on your refinance. At Rocket Mortgage, we pride ourselves on transparency with the mortgage process. It sounds like I could have been more clear on some aspects of your loan process. I do apologize about this, and want you to know that I am always here if you have any other questions. It was a pleasure working with you and I am happy we were able to get your refinance closed. If you need anything in the future please know that I am here to help.
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Diane Bliss
Working with Kris was a pleasure. He listened well, was well-informed about the products best suited to my needs and his follow-up was exceptional.
Lauri Wilson
Chris made this easy for us to refinance, he was professional, patient, and helpful to us.
Randi Martorano
My husband and I wanted to refinance and obtain extra cash for a home improvement. Kris was extremely helpful and found the best way for us to get this done...and super quick! He was available anytime he was needed and very professional. The entire process was seamless.
Jody Buettner-Tripple
Kris was absolutely wonderful! He was knowledgeable, friendly, patient, and quick to answer my many questions. He made this process easy and quick. I would absolutely recommend using him.
Kent Kiefer
Kris made himself available and worked extra hours to ensure all of my questions and paperwork were completed in a timely fashion. Kris was a pleasure to work with.
David Toth
Kris was very efficient and easy to work with! We would definitely recommend him for future.
Tressa Fraker
Kris was very easy to communicate with! Thanks Kris!
Wynter Taylor
Kris is amazing at what he does. He provides, thorough and genuine customer service. He was always there when I had questions and quick to have answers. Working with Chris made my refinance a breeze. Thanks Kris☺
Kevin Fog
Kris did a very good job of moving the process along. Closing was fast and easy. Make sure you are sure of the closing cost as it seemed to me that it changed along the way. It seemed higher than what I thought it was going to be. It may have been my misconception. Otherwise it was a great process.