Kris Hermann

Detroit, MI

NMLS 1247814

Triple Crown Banker

Kris' Reviews

Ronald Williams
My experience with Kris was timely and professional.
Sam Bunge
My experience refinancing my house with Rocket Mortgage was nothing short of outstanding. Kris did an incredible job from start to finish to make sure every want and need was met. He was very thorough in all of his explanations and helping my wife and I understand the process a little better. He made the refinancing go as smooth as possible, as the loan was processed and ready for closing in less ...My experience refinancing my house with Rocket Mortgage was nothing short of outstanding. Kris did an incredible job from start to finish to make sure every want and need was met. He was very thorough in all of his explanations and helping my wife and I understand the process a little better. He made the refinancing go as smooth as possible, as the loan was processed and ready for closing in less than 10 days. I was impressed with Kris' knowledge and diligence to the task at hand to make sure he gets the best possible results for his customers. I am very happy with the experience, and will surely be recommending his services to anyone and everyone who needs help with their mortgage.Read MoreRead Less
Diane Drummond
I was very pleased with all the help Kris gave us. If we needed an answer to a question he always got back to us promptly.
Jared Zajdel
Kris was helpful the entire time! Excellent service and would certainly recommend Kris to anyone.
Trevor McConville
While certain aspects of closing the loan were difficult, Kris was very helpul, knowledgeable, and readyou to kit our curve balls. He always answered my call with what i needed. Great to work with.
Donna Battcher
Because I am retired and have a lower income, Kris ran into challenges when he reviewed my application. Through all the questions he had for me he was kind, professional and understanding even though the answers I gave him sometimes required my son-in-law, Dave, getting involved to explain further. Through it all, we could not have dealt with a more understanding and patient representative of ...Because I am retired and have a lower income, Kris ran into challenges when he reviewed my application. Through all the questions he had for me he was kind, professional and understanding even though the answers I gave him sometimes required my son-in-law, Dave, getting involved to explain further. Through it all, we could not have dealt with a more understanding and patient representative of Rocket Mortgage.

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Kelly Lane
Kris was very helpful in answering all of our questions & was truly professional.
Vernon Jaszcak
EVERYTHING WENT LIKE CLOCKWORK, NOTHING MORE CAN BE ADDED.
Katherine Arehart
Because we are in the military and have moved often I have financed and refinaced homes more times than I can count. I thought I was very knowledgeable about the process and knew it all. Amazingly enough Kris taught me several things and showed me how I could save even more money refinancing in a particular way and why. It took him explaining it to me a few different times and he was super ...Because we are in the military and have moved often I have financed and refinaced homes more times than I can count. I thought I was very knowledgeable about the process and knew it all. Amazingly enough Kris taught me several things and showed me how I could save even more money refinancing in a particular way and why. It took him explaining it to me a few different times and he was super patient but wanted to make sure I got the best deal for my money. I was very impressed. This isn't my first loan with Rocket Mortgage and I absolutly love this company and now Kris for saving me an extra $80,000 in future interest with his dedication to the customer! Thanks Kris.Read MoreRead Less
Maria Tamisin-Tacadena
My husband and I were looking into refinancing our home. We filled out some information on the Internet and Kris from Rocket Mortgage called us. Although I had heard about Rocket Mortgage, I never, in the past, did any business with them. I asked Kris some preliminary questions about the possibility of lowering my current interest rate and dropping my 30 year loan down to 15 years. Kris ...My husband and I were looking into refinancing our home. We filled out some information on the Internet and Kris from Rocket Mortgage called us. Although I had heard about Rocket Mortgage, I never, in the past, did any business with them. I asked Kris some preliminary questions about the possibility of lowering my current interest rate and dropping my 30 year loan down to 15 years. Kris answered some of my questions but mentioned that w/out my social security number, he could not go much further. I was hesitant to provide this information as I didn't want a ding against my credit. I was also very skeptical about working with an on-line mortgage company. I refused, at first, to provide this information and asked Kris to continue to work with me using "hypothetical information". Kris was patient with me, did as much as he could w/out my SSN, but was eventually able to convince me to take the next step.

The next day, he spoke with my husband who was even more skeptical then me! Kris was eventually able to ease all my husbands worries/concerns. In the end, his professionalism, knowledge base and excellent customer service won us both over.

When Kris handed us off to the next responsible person in the loan process, I was not satisfied with the service I received from this next individual. So I continued to communicate directly with Kris. He obliged me and continued to provide the service I required to continue with the process.

Kris, stayed on until the end. He was awesome! Rocket Mortgage is fortunate to have Kris in their employ. He should be lauded for his excellent customer service! Kudos to Kris and Rocket Mortgage; we closed on our loan in record time! Read MoreRead Less