Kristin Kobayashi

Detroit, MI

NMLS 1472266

Triple Crown Banker

Kristin's Reviews

Jonathan Halsey
My communication with Kristin was minimal. She reached out to me via cold call.
She pitched the refinance to me. I mentioned that my goals were to sell the house in 5 years and not pay it off. Also, mentioned I would like to take cash out to make house upgrades.
The loan she constructed only benefit was a few thousand savings at the end of 5 years. It gave me a higher payment and no cash ...My communication with Kristin was minimal. She reached out to me via cold call.
She pitched the refinance to me. I mentioned that my goals were to sell the house in 5 years and not pay it off. Also, mentioned I would like to take cash out to make house upgrades.
The loan she constructed only benefit was a few thousand savings at the end of 5 years. It gave me a higher payment and no cash out.
Somebody else ended up calling after I cancelled closing.
They were able to get me the loan that matched my desires (cash out, lower payment, etc)
I only spoke with Kristen once after that and never after closingRead MoreRead Less
Kristin Kobayashi
Reply from Kristin Kobayashi:

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I’m glad that the team was able to review another option, as its truly our goal to keep you as our client. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation ...Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I’m glad that the team was able to review another option, as its truly our goal to keep you as our client. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is anything I can do for you in the future.



Sincerely,
Kristin BlakelyRead MoreRead Less

Robert Strong
Kristin was very professional and courteous when helping me through the refi process. She was extremely patient with me as I am not very IT savvy. She took the time to walk me through all aspects of the process in a very gentle and concerned manner. If it were not for Kristin, I probably would have dropped the idea of refinancing. Thank you, Kristin.
Ferdinand Rivera
Very professional, willing and able to answer all questions, able to react to different requests. Great customer service skills. A great asset for her employer.
Larry Rogers
Easy to talk to with Great customer service skills
Gregory Anderson
Kristin did a great job keeps me informed of the status of my loan. She was very knowledgeable and professional.
Joe Case
Kristin was super friendly and professional. She displayed Mastery of the Mortgage Loan Process by quickly and accurately answering every question I had. Her answers were both complete and concise. She was eager and always happily available. Kristin made this the most customer-friendly Mortgage Loan Experience I have ever had and I will gladly recommend both her and Rocket Mortgage Rocket Mortgage...Kristin was super friendly and professional. She displayed Mastery of the Mortgage Loan Process by quickly and accurately answering every question I had. Her answers were both complete and concise. She was eager and always happily available. Kristin made this the most customer-friendly Mortgage Loan Experience I have ever had and I will gladly recommend both her and Rocket Mortgage Rocket Mortgage to my family, friends and anyone I meet that is looking for a New Mortgage or Refinance. If Kristin's boss is reading this review, regardless of how much you are paying her now, she deserves a raise and a promotion because she is certainly an asset to your organization. Thank You, Joe CaseRead MoreRead Less
Tila Scianca
Kristin is truly a joy to work with. She will fight for your best interest and really listen to your concerns. Responsive, knowledgeable, professional, dependable, ethical.
Mike Moser
Fast and professional and communicated w
Brennon Romney
Kristin was excellent in communicating with me in a timely manner, answering all questions, and following through with every step during our refinancing process. The experience was top notch!
Lisa Marie
Kristin was amazing to work with. She made our home buying process so much easier and she was so helpful through the whole thing. She was quick to respond and always willing to answer any questions we had. We would recommend her to anyone!