Kristin Kobayashi

Detroit, MI

NMLS 1472266

Triple Crown Banker

Kristin's Reviews

Bonnie Ermilio
Kristin was an angel. She helped us throughout the process. She checked in with us even after she handed us off to the next person in the process. She was always available to answer our questions. She was a pleasure to deal with and her winning and positive personality came through the phone and put smiles on faces!!!! She actually made the process seem easy!!!!
Kathy Gill
To be honest I would given her a 10. She is fabulous. Returned calls very quickly. Answered all questions that I had. Very friendly & courteous
Michael Seidel
She took off and I was handed off on another person who also took off. If it wasn't for Andy Carter, this whole loan would have fallen apart.
Kristin Kobayashi
Reply from Kristin Kobayashi:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high-quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high-quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with Andy Carter from our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Aaron Floyd
I would give Kristin 5 Stars because of the outstanding, professional, friendly, knowledgeable, and speedy service she provided on my recent loan. She went above and beyond to insure we were satisfied.
Tammy Brown
Very helpful knowledgeable and great customer service
Steve Cannon
Kristin is a pleasure to deal with. Even though the underwriter's took their sweet time, she was right there with answers to my multitude of questions.
Thank you Kris.
Milo Knapp
she was nice and polite and good instructions
Fabian Wright
Answered my questions and friendly
Claudette Dantzer
Kristin is a great rep.She made sure that every thing went smoothly. I really appreciate all the time she gave me.Really personal and friendly. Thanks for all the time.
Mike Forsman
Kristin was very easy to work with and the whole process was seamless.
Suzie Pampan
Kristin Blakely is one of the best agent ever she is patient understanding she goes above and beyond to Help achieve a goal I wish I could give her more points.