Kristin Kobayashi

Detroit, MI

NMLS 1472266

Triple Crown Banker

Kristin's Reviews

Bonnie Ermilio
Kristin was an angel. She helped us throughout the process. She checked in with us even after she handed us off to the next person in the process. She was always available to answer our questions. She was a pleasure to deal with and her winning and positive personality came through the phone and put smiles on faces!!!! She actually made the process seem easy!!!!
Andrea Schleg
Kristin is a true professional and is very responsive to the customer. I had a very complicated housing and financing situation. I didn't think it was feasible that it could be resolved but Kristin was able to make the refinance happen. Even after he process was moved to a different office, she continually checked on me and that everything was on track. She was always pleasant, task oriented and ...Kristin is a true professional and is very responsive to the customer. I had a very complicated housing and financing situation. I didn't think it was feasible that it could be resolved but Kristin was able to make the refinance happen. Even after he process was moved to a different office, she continually checked on me and that everything was on track. She was always pleasant, task oriented and most importantly, knowledgeable about the mortgage business. I appreciated her work ethic, tenacity, intelligence and service thoughtout this experience. I will use her again and would recommend her highly to anyone. She is an asset to Rocket Mortgage and to the customer service industry. Read MoreRead Less
Kathy Elder
I have never had someone work so hard to help me understand all the ins and outs of getting a loan. She walked me through it step by step. She was always so bright and cheerful, no matter what kind of question I had. I would highly recommend asking for her if you are in need of a loan.
Nancy Collins Taylor
Kristin made the entire refinancing a pleasant experience!
Ben Leos
You did wonderful job on
Our loan. Thank you
John Bonds
Kristin was very well versed in her field and was quick to explain anything we didn't understand, and she did it in such a way that we always understood it. She is a great asset to her company and it was a pleasure to do business with her.
Kay Ross
appreciated the quick and efficient attention to our loan
Ellie Arnold
Very friendly and professional.. We enjoyed working with her.
Matt Ridge
Thanks for helping us get things done in such a timely manner.
Kent Hoisington
Kristin was extremely helpful and very personable while handling our recent refinancing with Rocket Mortgage. I would recommend her to anybody needing a new or refinance loan