Kunal is an excellent example of what superior "Customer Service" is all about. From our first contact with him he was very courteous and patient, as we needed quite a bit of instruction relating to on-line processes. After listening to our intentions and the reason for refinancing, he gave us several options for consideration. He is very knowledgeable about the various loans available given our...Kunal is an excellent example of what superior "Customer Service" is all about. From our first contact with him he was very courteous and patient, as we needed quite a bit of instruction relating to on-line processes. After listening to our intentions and the reason for refinancing, he gave us several options for consideration. He is very knowledgeable about the various loans available given our particular goal/s. Prompt follow-up in locking in the rate we wanted was a priority for us for which he never kept us waiting and returned our phone calls expeditiously. Our whole experience from beginning contact to closing (and afterwards) was so "first-class" I still remain amazed that the process went so smoothly. I have already relayed to my sister in Flagstaff, AZ that should she decide to refinance to modernize her home that Kanul Sharma of Rocket Mortgage is the gentleman she needs to contact. Read MoreRead Less
Russell Gay
Russell Gay
551
Kunal and everyone at Rocket Mortgage were prompt, knowledgeable, and courteous throughout the whole process. How easy it is to go through the process does depend on your situation. If you are refinancing and got ahead of your debt, then it's fairly easy. Everything was done on time and the closing was simple and of little time. I would recommend Rocket Mortgage to anyone needing financing.
Maher Abusaad
Maher Abusaad
551
It was great working with Kunal he guided me through the process and answered every question I had quickly.
Vilma Smith
Vilma Smith
551
Unfailingly helpful, always available and providing answers in real time. An excellent experience! Thanks.
Russell White
Russell White
551
kunal my experience with you was great. if I had any complaints it would be with the notary. when he arrived at the house he was in a big hurry stating that the appointment before us caused him to be running behind. he statted the process like shuffling cards. when he came to the survey and I started writing only a couple of words he made the statement "what you doing writing a love letter. to me ...kunal my experience with you was great. if I had any complaints it would be with the notary. when he arrived at the house he was in a big hurry stating that the appointment before us caused him to be running behind. he statted the process like shuffling cards. when he came to the survey and I started writing only a couple of words he made the statement "what you doing writing a love letter. to me that wouldnt have been such a big deal if he hadnt been i such a hurry with the rest of the prossess.Read MoreRead Less
Ronald Fisher
Ronald Fisher
551
Kunal was very polite, made himself clearly understood, and knowledgeable about the process. He made himself available for any questions that I might have and was able to answer the one I did have quite to my satisfaction.
Roger Edwards
Roger Edwards
551
Very professional, very helpfull with the process of getting the loan in a timely matter,thanks great job ,
Jerry Ryan
Jerry Ryan
551
Kunal was fantastic he made every step very easy and every promise was kept that is very important to me
Harry Puda
Harry Puda
551
I recently worked with Kunal on my home refinance with Rocket Mortgage. Kunal was very professional, courteous and knowledgeable concerning the process. He was in constant contact with me to update me on the progress of my refinance and was able to answer any questions or concerns I had. Would definitely recommend him to anyone in the future.
Andrea Rodgers
Andrea Rodgers
551
Kunal was very attentive and prompt in helping us with our refinance. He was personable and knowledgeable. Kunal made sure we were able to obtain the best Rocket Mortgage option for our refinance. Would absolutely recommend working with him.
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