Kunal is an excellent example of what superior "Customer Service" is all about. From our first contact with him he was very courteous and patient, as we needed quite a bit of instruction relating to on-line processes. After listening to our intentions and the reason for refinancing, he gave us several options for consideration. He is very knowledgeable about the various loans available given our...Kunal is an excellent example of what superior "Customer Service" is all about. From our first contact with him he was very courteous and patient, as we needed quite a bit of instruction relating to on-line processes. After listening to our intentions and the reason for refinancing, he gave us several options for consideration. He is very knowledgeable about the various loans available given our particular goal/s. Prompt follow-up in locking in the rate we wanted was a priority for us for which he never kept us waiting and returned our phone calls expeditiously. Our whole experience from beginning contact to closing (and afterwards) was so "first-class" I still remain amazed that the process went so smoothly. I have already relayed to my sister in Flagstaff, AZ that should she decide to refinance to modernize her home that Kanul Sharma of Rocket Mortgage is the gentleman she needs to contact. Read MoreRead Less
Phillip Norton
Phillip Norton
551
Kunal was very helpful with every aspect of are loan application. He was personable, a good asset to your company.
Josh Lick
Josh Lick
551
Kunal helped make purchasing my first home easier than I thought it would be. He went above and beyond to answer all my questions and always replied promptly to all my phone calls and emails. I would highly recommend Kunal to anyone looking to purchase or refinance a home.
Alejandro Perales
Alejandro Perales
551
Very knowledgeable and professional. Mr. Kunal is also very efficient at what he does and gives you straight forward answers.
Shannon Binder
Shannon Binder
551
Kunal was fantastic!! I give him a five!! He was kind and unbelievably knowledgeable ! He would call back immediately if I left a voice message. And when we found a better rate with another company he figured out how to make it work for us with Rocket Mortgage! I ant say enough wonderful things about Kunal! He would answer calls seven days a week at anytime. He went above and beyond his job!He ...Kunal was fantastic!! I give him a five!! He was kind and unbelievably knowledgeable ! He would call back immediately if I left a voice message. And when we found a better rate with another company he figured out how to make it work for us with Rocket Mortgage! I ant say enough wonderful things about Kunal! He would answer calls seven days a week at anytime. He went above and beyond his job!He closed three house loans all at the same time and will save us thousands! Thanks Kunal for your hard works!!Read MoreRead Less
Lorex Nhery
Lorex Nhery
551
Kunal is extremely patient, kind and composed. It was really a pleasure to work with him.
Osgood Willingham
Osgood Willingham
551
I spoke to Kunal the second time I contacted Rocket Mortgage this year. The first time I was met with professional help on the options I could use in my financial planning. Once I had a course of action I called Rocket Mortgage because of the help and quick answers. In talking with Kunal we stopped after a brief discussion and he ask me what were my needs and goals. He gave me three courses ...I spoke to Kunal the second time I contacted Rocket Mortgage this year. The first time I was met with professional help on the options I could use in my financial planning. Once I had a course of action I called Rocket Mortgage because of the help and quick answers. In talking with Kunal we stopped after a brief discussion and he ask me what were my needs and goals. He gave me three courses of action and the costs I would incur on each. We had several conversations and each time took care of things that would be needed for a closing. Kunal even made made a last minute change that would save me expenses as I received unexpected funds. Kunal went out of his way to help me throughout the process. He was professional while being pleasant, cordial and a joy with which to work. I would refer Kunal to my best friend or anyone. O P Willingham Read MoreRead Less
Cathy Cooksey
Cathy Cooksey
551
Kunal was an excellent person to work with. He was approachable, knowledgeable and kind.
Akele Montgomery
Akele Montgomery
551
Very helpful throughout process. Clearly explained what to expect from the beginning with continued follow up. Very happy with service.
Mary Routier
Mary Routier
551
He is very professional and knowledgeable about the different loan products.
Robert Buffone
Robert Buffone
551
Kunal, was great throughout the complete loan process. Keeping my fully informed and answering all my questions on my schedule which most of the time meant nights and weekends.
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