My girlfriend and I were negotiating a refi for a better interest rate with the company we already had our mortgage with and they made it the most nightmare experience you can possibly imagine. They were unprofessional, did not return calls, constantly assigned new people to deal with our refi and lost documents we sent them. We decided to approach Rocket Mortgage, as my previous home had been with...My girlfriend and I were negotiating a refi for a better interest rate with the company we already had our mortgage with and they made it the most nightmare experience you can possibly imagine. They were unprofessional, did not return calls, constantly assigned new people to deal with our refi and lost documents we sent them. We decided to approach Rocket Mortgage, as my previous home had been with Rocket Mortgage for over a decade. We got Kyle. What a Godsend !!!!! He was courteous, totally professional, ALWAYS responded to our calls and did in three weeks, with absolutely no fuss at all, what the previous company were unable to accomplish in almost two months. In my job before I retired, I held a position that required honesty, integrity, a sense of pride in your work, commitment to customers and colleagues and most importantly, meaning what you say you are going to do, and then doing it. I would give a job to Kyle any day of the week and twice on Sunday!!! Rocket Mortgage are really fortunate to have such a great guy working for them. Thank you Kyle for all you did for us and making this the easiest and smoothest refi, beyond our wildest expectations. Ean & LindaRead MoreRead Less
Nick Anderson
Nick Anderson
551
Kyle was professional, relatable, and didn't pull the wool over your eyes. He was up front with the refinance costs and overestimated at first to not surprise you at the end. The costs were lower than he even mentioned.
Dug Anderson
Dug Anderson
551
I highly recommend Kyle to anyone who wants to refinance their home loan with a professional, who is knowledgeable, dependable, and flexible to your schedule. Early in the process after analyzing the data, he told me what the cost of refinancing would be and those numbers didn’t change. No hidden fees, no last minute changes, very straightforward and professional. We closed today and recommended ...I highly recommend Kyle to anyone who wants to refinance their home loan with a professional, who is knowledgeable, dependable, and flexible to your schedule. Early in the process after analyzing the data, he told me what the cost of refinancing would be and those numbers didn’t change. No hidden fees, no last minute changes, very straightforward and professional. We closed today and recommended Kyle to our daughter and son-in. Thanks for the help Kyle!Read MoreRead Less
Scott Martin
Scott Martin
551
Kyle has always been great to work with on my mortgages and revise he knows what he's doing never seems to have many questions and has all of my stuff in order quite quickly it always goes off as planned and that's why we will continue to come back again and again as long as interest rates hello
Brian Coleman
Brian Coleman
551
I would highly recommend Kyle to anyone. He was great to work with. Kyle was very helpful and always returned calls and texts in a timely manner.
Michael Price
Michael Price
551
I had a wonderful experience with Kyle. From the beginning of the refinance to the end, he kept me informed and did great job with the entire process. He always responded promptly with any questions that I had.
Patty Fisher
Patty Fisher
551
Kyle is a great person to go through the refinance process. He is so helpful with the whole process of refinancing. He answers every question with infinite patience. His knowledge about the process is impressive. I don't want to have to finance or refinance a home without his input. Great guy!
Josh Carter
Josh Carter
551
Excellent service, great communication and honest answers!
Easiest refinance I have ever done!
Sandra Trejo
Sandra Trejo
551
Kyle was truly amazing, very knowledgeable and to the point. He made this new experience of refinancing super easy and fast. Thank you Kyle!!
Mary Hill
Mary Hill
551
Kyle took the time to walk me thru the process. He was so patient and very, very kind. I would highly recommend Kyle. So efficient and quickly answered all of my questions. Exceptional customer service! Thank you Kyle.
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