Our loan process was smooth, timely, and easy thanks to Kyle Flynn! We would definitely use Kyle with Rocket Mortgage again! Thank you!!
Judy Mizell
Judy Mizell
551
Kyle was excellent. Following are some specific things I appreciated the most about Kyle.
1) His communicate style was excellent, i.e., he was understandable and clear. Great attitude and apptitude!!!
2) Customer Service skills were outstanding. He was proactive and kept me well informed. He was quick to assist me resolve a last-minute issue with closing - an issue that was not his ...Kyle was excellent. Following are some specific things I appreciated the most about Kyle.
1) His communicate style was excellent, i.e., he was understandable and clear. Great attitude and apptitude!!!
2) Customer Service skills were outstanding. He was proactive and kept me well informed. He was quick to assist me resolve a last-minute issue with closing - an issue that was not his responsibility; but he was the only one who had the "I can" attitude rather than excuses I received from the entities that were supposed to be helping/directing me regarding the closing.
Overall, he made the experience of refinancing my home easy and understandable.Read MoreRead Less
Brian Fluskey
Brian Fluskey
551
Kyle is a professional from the word go. His knowledge of the Mortgage Industry is to be commended. He is honest, straight forward and always follows up as agreed upon.
Doc Gilliam
Doc Gilliam
551
Kyle has always been very friendly and professional. He promptly returns calls even on his off time. He explains everything in detail and has never tried to pressure us in to do anything that we don't want to do. Kyle is definitely an asset to rocket mortgage.
Elizabeth Simon
Elizabeth Simon
551
Kyle is attentive, proactive, does what he says he is going to do and quite honestly the best thing you have going. He kept the process on track where the dashboard and customer service answers easily derailed it. You have a gem in Kyle.
Samster Sam
Samster Sam
551
What a great job! Kyle was able to get out loan approved and scheduled for closing very quickly. The whole process start to finish took less than 30 days! Highly recommend!
Josh Morrison
Josh Morrison
551
Kyle did a great job in closing our refi in a timely fashion with absolutely no stress on our end. We were also able to get a great rate on a 20 year refinance. Highly recommended!
Rob Locklear
Rob Locklear
551
Kyle is a great rep for Rocket Mortgage. He always does what he can to make the process as painless as possible. We would use him again and a reference to anyone needing a loan.
Paul Dietz
Paul Dietz
551
If not for him, we would not have secured loan! He needs promoted!
Patty O'Connor
Patty O'Connor
551
Kyle was extremely helpful with a recent refinance of our home. He was prompt at returning phone calls and e-mails and made the refinancing process a stress-free experience. Kyle, thank you for everything and always answering all of our questions. Pat and Patty
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