Kyler Lerz

Detroit, MI

NMLS 1375919

Senior Banking Support Consultant

Kyler's Reviews

Sue Farley
We approached this loan process very nervous whether we should even do it but Kyler made all of it so much easier to do from beginning to end. He's very professional but personable at the same time. He definitely knows his business and we're very pleased how smoothly everything happened because he did.
We're very appreciative we got him.
Luke Parker
My experience with Kyler @ Rocket Mortgage was by far the best experience I have had with any mortgage dealings that I have completed in the last 20 years. He took, time and listened to what I wanted, and only then suggested a product that would work for me & my situation. He was integral to a very refreshing experience while re-financing my home.

Thank you
Shane Dingus
Kyler was our first point of contact when we decided to refinance. To say we dreaded the process was an understatement. To my surprise, Kyler was very knowledgeable as well as being a very nice guy. He told us everything we needed to have and kept us on track through the process. He's also very accessible which I appreciated.
Joe Futrell
kylar was outstanding throughout the whole process
Bryce Olberding
Great to work with. Referred him to several friends already.
Natalie Buckroff
I was a bit skeptical about doing loan over the phone and the computer. We've had a few bad experiences. But everything went so smooth and done at our convenience. Very honest and I wish we would have known of Rocket Mortgage sooner. I would recommend Kyler anytime. Thank you for your hard work.
Martha James
Kyler was professional and efficient. The entire process was quick and closed within thirty days. I will use Rocket Mortgage again for purchase or refinance.
Gabby Erickson
I was so impressed with the service I received from Kyler. He and the whole team treated me with great enthusiasm and we closed in less that two weeks. Re financing through Rocket Mortgage wa the best decision I've made in a long time!
Rerry Welch
Kyler and his team were SO EASY to work with. I've never had an easier experience. We have owned 3 houses and we have refinanced more than once. We were very reluctant to do this again because of our past experiences. I will forever recommend Rocket Mortgage and Kyler and Monica. Our notary loves Rocket Mortgage also because of there thorough work. Loved it!! I will miss there contact. There ...Kyler and his team were SO EASY to work with. I've never had an easier experience. We have owned 3 houses and we have refinanced more than once. We were very reluctant to do this again because of our past experiences. I will forever recommend Rocket Mortgage and Kyler and Monica. Our notary loves Rocket Mortgage also because of there thorough work. Loved it!! I will miss there contact. There like friends now Read MoreRead Less
Debra McIntosh
Kyler was VERY easy to work with. He explained everything clearly and answered all my questions right away. If he didn't have the answer he got it quickly and was back with me the same day. He really made me feel like I was his number 1 priority.
Barbara Myshrall
Kyle was great. He was there every step of the way and kept me informed beyond the online portal. The personal attention was much appreciated.
Lauren Baker Burtell
I would like to preface this review by saying both my original mortgage and first refinance (a year after purchase) experiences were awful. My husband and I were very reluctant to go through this process again but due to a change in household income, felt it somewhat necessary to at least give it a try. We had even been told by out own bank that no refinance options were right for our situation.
...I would like to preface this review by saying both my original mortgage and first refinance (a year after purchase) experiences were awful. My husband and I were very reluctant to go through this process again but due to a change in household income, felt it somewhat necessary to at least give it a try. We had even been told by out own bank that no refinance options were right for our situation.
From the first conversation I had with Kyler, I felt at ease. He was polite, professional and most importantly, patient. I expressed my concerns up front, and he was always ready to answer my questions and alleviate my concerns. He kept in touch almost daily and we were never left in the dark as to the status of our application. I especially liked that he asked questions about our family, made it personal. I never felt like a number. It only took about 2 weeks to complete a streamline FHA refi and we couldn't be happier! I have already recommended Kyler to my family and friends. I worked in retail for almost 20 years, and I know that complaints are heard more than compliments. I am happy to share our experience and hope others can benefit from a valuable asset such as Kyler Lerz. Thank you from the Burtell Family!Read MoreRead Less