Kyler Lerz

Detroit, MI

NMLS 1375919

Senior Banking Support Consultant

Kyler's Reviews

Reneta Dieme
I had heard horrifying stories from friends about their experience refinancing their home. I was very reluctant to go through this process. I got online to show my interest in Rocket Mortgage and Kyler called me within 5 minutes. We talked on the phone and had a few laughs. Documents were sent to me for my signature. I received emails when there was something new for me to take care of. Less...I had heard horrifying stories from friends about their experience refinancing their home. I was very reluctant to go through this process. I got online to show my interest in Rocket Mortgage and Kyler called me within 5 minutes. We talked on the phone and had a few laughs. Documents were sent to me for my signature. I received emails when there was something new for me to take care of. Less than a month, we had signed everything and received our check. This was the quickest and easiest process I have ever experience. My husband and I have been so happy with the excellent job that Kyler and others have done at Rocket Mortgage.Read MoreRead Less
Susan Smolarek
If you are wanting to refinance, and aren't sure where to begin, Kyler is your person! Kyler is very professional, patient and thorough! He will make time for you when YOU have the time, and will step you through each document that you need, and stay on the phone with you until you are able to email him exactly what is needed. He will handle everything for you with ease, and keep you informed ...If you are wanting to refinance, and aren't sure where to begin, Kyler is your person! Kyler is very professional, patient and thorough! He will make time for you when YOU have the time, and will step you through each document that you need, and stay on the phone with you until you are able to email him exactly what is needed. He will handle everything for you with ease, and keep you informed every step of the way! Kyler makes you feel very comfortable, even though you may not know exactly what you are doing because HE is the expert! Kyler is the most kind, thoughtful and professional person I have worked with to get my refinance completed. I will most definately recommend Kyler to all of my friends when they need to refinance. Thank you Kyler!Read MoreRead Less
Viviana Werner
Kyler was great to work with- really knowledgable and patient when I'm sure I had very obvious/easy questions. Even after the initial call Kyler and his team was always available to make sure the process went smoothly.
Marc Uhrey
My wife and I refinanced our home through Rocket Mortgage. Kyler Lerz helped us with the initial application before the loan was handed off to others. He was professional, respectful, and courteous through the entire process. He answered all our questions quickly and helped give us the confidence that everything was going well. I would strongly recommend not only Kyler, but Rocket Mortgage for a ...My wife and I refinanced our home through Rocket Mortgage. Kyler Lerz helped us with the initial application before the loan was handed off to others. He was professional, respectful, and courteous through the entire process. He answered all our questions quickly and helped give us the confidence that everything was going well. I would strongly recommend not only Kyler, but Rocket Mortgage for a refinance or new home loan! Read MoreRead Less
Renee Fiorentino
Easiest refinance process we've ever undertaken!
Kenneth Mowell
WE are old school so when we were thinking about refinancing our home we were unsure about doing everything online. Kyler was a big help on every aspect of the loan process. He walked us through the process explaining everything we were doing in detail. It was a smooth process that we would recommend for anyone to do especially if you have Kyler help you through it. We would like to thank ...WE are old school so when we were thinking about refinancing our home we were unsure about doing everything online. Kyler was a big help on every aspect of the loan process. He walked us through the process explaining everything we were doing in detail. It was a smooth process that we would recommend for anyone to do especially if you have Kyler help you through it. We would like to thank Kyler for his help and attention to detail. Ken and Sally MowellRead MoreRead Less
Linda Myrup
He was great to work with the process of refinancing it went smooth it was the easiest way to do it Kyler was up front with us
Brian Moen
Great to deal with. Very helpful and courteous..
Kevin Mcmurray
I would like to say that I rarely post reviews but in this case the whole loan process and working with Kyler went so well that I wanted to share my experience. I had been shopping for a loan/refi with a few other companies which one of them carried my 1st mortgage. After getting nowhere with the other institutes I got connected with Kyler through Rocket Mortgage and I am very happy I did. Kyler ...I would like to say that I rarely post reviews but in this case the whole loan process and working with Kyler went so well that I wanted to share my experience. I had been shopping for a loan/refi with a few other companies which one of them carried my 1st mortgage. After getting nowhere with the other institutes I got connected with Kyler through Rocket Mortgage and I am very happy I did. Kyler explained the whole process very well and walked me through each step of the loan process. He was available to answer any and all questions I had and was able to provide what other companies were not. I was 100% satisfied with the service he provided and I have recommended Kyler to my family and friends.

Thank you Kyler
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Donna Nelson
Kyler is one of the best. I was in the process of refinancing my mortgage with another bank. However, there kept going back on their promise with interest rate and other things. Got in contact with Rocket Mortgage and was in contact with another representative. He basically wasn't giving me a positive outlook. I called Rocket Mortgage a few days later and got Kyler. In the beginning I didn't...Kyler is one of the best. I was in the process of refinancing my mortgage with another bank. However, there kept going back on their promise with interest rate and other things. Got in contact with Rocket Mortgage and was in contact with another representative. He basically wasn't giving me a positive outlook. I called Rocket Mortgage a few days later and got Kyler. In the beginning I didn't believe he would be able to accomplished what he said he would do for me, with my refinance. I continued working with two mortgage companies. I decided to go with Kyler in the end because what ever promised he made to me, I saw that I saw that it was actually coming through. I did my closing today and I would like to thank Kyler for making me comfortable through this stressful process. I know at time I was a bit difficult, but I am glad you stuck in there with me. I am glad I trusted you Kyler. Thank you for everything. I am a happy person today.Read MoreRead Less