Kyler Lerz

Detroit, MI

NMLS 1375919

Senior Banking Support Consultant

Kyler's Reviews

Jeanne J. Peterson
No questions, but want you to know you have a very polite and professional person working for you...I salute Kyler Lerz!!! Thank you, Jeanne J. Peterson...
Lynn Nicholson
Kyler (and really, everyone who worked with him on my refinance) guided me step by step through the process, always going the extra mile to make sure I was thoroughly informed of what was going on and eager to answer any questions that came up. I've worked with several great mortgage brokers in the past - but Kyler and his team are truly top notch.
Patricia Jones
I cannot say enough good things about Kyler's professionalism and genuine concern for our best interest as he led us through the process of refinancing our mortgage. His patience, knowledge, and encouragement made what I thought would be a painful maze of paperwork into an easy, efficient process. Once I had committed to Rocket Mortgage, Kyler led me step by step through the initial requirements ...I cannot say enough good things about Kyler's professionalism and genuine concern for our best interest as he led us through the process of refinancing our mortgage. His patience, knowledge, and encouragement made what I thought would be a painful maze of paperwork into an easy, efficient process. Once I had committed to Rocket Mortgage, Kyler led me step by step through the initial requirements for documentation. After a few days, I received a phone call from someone else who would be handling the next steps; however, Kyler has continued to call and email me and to stay abreast of where we are in the process. He takes a personal interest in meeting people's needs, and for that reason, I'm completely confident that we made the right choice. I highly recommend him to others who are looking to refinance. I'll always be grateful for his kindness and patience.Read MoreRead Less
Deborah Schweiger Hill
I had great experience with Kyler.If I ever had to do a loan again I would call Kyler
Robin Proctor
Kyle was fantastic to work with. He was very professional and educated me on my choices so I could make the best decision for my loan. I was going to do a home equity line of credit but after talking with Kyler it didn't make sense for my situation and my spending habits. I am so glad he helped me weigh my options. I could have really made a big mistake. Kyler was very patient and answered all of ...Kyle was fantastic to work with. He was very professional and educated me on my choices so I could make the best decision for my loan. I was going to do a home equity line of credit but after talking with Kyler it didn't make sense for my situation and my spending habits. I am so glad he helped me weigh my options. I could have really made a big mistake. Kyler was very patient and answered all of my questions in a way that I could easily understand. I never felt rushed and I felt he really valued me as a client. He always called on time and was very clear about each step of the loan process.
The entire process was really fast and efficient. I loved the closing process that happened in my home instead of someone else's office.
Thank you Kyler!Read MoreRead Less
Deedra Denham
Kyler was spot on. Because of him, dealing with Rocket Mortgage was a breeze. Keep it up, Kyler. Thanks so very much. DC Denham
Belle McGinty
Kyler is an excellent representative for Rocket Mortgage. He listened to my concerns with compassion and understanding of our needs and desires for increased cash flow as we face some unexpected life changes. As an older couple, we don't expect young folks to understand what it can be like to face an unknown future even if you planned well. He patiently waited on us as we contemplated our ...Kyler is an excellent representative for Rocket Mortgage. He listened to my concerns with compassion and understanding of our needs and desires for increased cash flow as we face some unexpected life changes. As an older couple, we don't expect young folks to understand what it can be like to face an unknown future even if you planned well. He patiently waited on us as we contemplated our decision. No nagging phone calls telling us we would be too late to make the changes or reminding us who he was and what he could do for us. When I called back to seek him out to work with us, it was such a pleasure to hear and "Thank you" for remembering him. He recalled our discussions and immediately got to work on meeting our needs. There was not one procedure that we were not prepared for and assisted with for the online process. I cannot relay to you how kind and caring everyone on Kyler's team was. We so appreciate that. I certainly have already recommended him to family and friends should they need assistance with loan/mortgage needs. No one better to work with. Read MoreRead Less
Ron Winstel
Kyler was excellent in every regard through this whole process showing his extensive knowledge of his profession along with dealing with the challenges of me being difficult to contact with my intense work and travel schedule. I can not imagine having a better contact and resource making this very important decision. He is the sole reason I decided on Rocket Mortgage!
Marie Rivera
We were looking to consolidate loans and wanted to get the best rate locked in before interest rates went any higher. Kyler found one and thought this would be a piece of cake, since we had good credit. But, because the inspection indicated our 30 year old house needed repairs delayed the process. The refi took longer than we thought, but it's done and we are so relieved. Kyler and Broc kept us...We were looking to consolidate loans and wanted to get the best rate locked in before interest rates went any higher. Kyler found one and thought this would be a piece of cake, since we had good credit. But, because the inspection indicated our 30 year old house needed repairs delayed the process. The refi took longer than we thought, but it's done and we are so relieved. Kyler and Broc kept us informed, keeping us on track. Thank you Kyler and Broc for being so patient with us in helping to complete this refinance! Read MoreRead Less
Steve Renfro
Great to work with and very responsive.