Kyler Lerz

Detroit, MI

NMLS 1375919

Senior Banking Support Consultant

Kyler's Reviews

Liz Muller
Kyler was great! He was very patient with all of our questions, extremely available and incredibly efficient. He made a simple and strong sell, and left it at that - Never felt like we were being pressured, etc. Work with Kyler, make your life easy and save money.
Marla Niffen
Kyle was very attentive and professional.
Richard McMillan
Not only Kyler, who is fantastic, but all those involved with the refi process at Rocket Mortgage were great folks.
The best thing for me is if they said that they were going to do something, they did it. It went fast and completed just like they said. I could not be more pleased with Kyler and the whole team. They were also patient with me even when I would ask the same questions multiple times. ...Not only Kyler, who is fantastic, but all those involved with the refi process at Rocket Mortgage were great folks.
The best thing for me is if they said that they were going to do something, they did it. It went fast and completed just like they said. I could not be more pleased with Kyler and the whole team. They were also patient with me even when I would ask the same questions multiple times. The online system worked very well.Read MoreRead Less
Tiffany Poupore
Kyler went above and beyond helping me trying to refinance my home. I will give him 5 stars for sure for his excellent customer service. He for sure has the (3) P's in place.... professional, promt, and personable.
Mike Shackelford
I was looking for up to date information as my family has lived in our present home almost 20 years. I was definitely not up to speed with the current mortgage process. I'm sure Kyler realized I was on more of a fact finding mission than looking to close on a mortgage anytime soon. He answered all my question to my satisfaction and researched a few option we discussed. His follow up was on time...I was looking for up to date information as my family has lived in our present home almost 20 years. I was definitely not up to speed with the current mortgage process. I'm sure Kyler realized I was on more of a fact finding mission than looking to close on a mortgage anytime soon. He answered all my question to my satisfaction and researched a few option we discussed. His follow up was on time and greatly appreciated. He gave me clear direct answers that have guided me in this process. It is rare today to find people so willing and able to go the extra mile for you. Kyler and his team come highly recommended by me. They certainly have earned my business. Thanks again, Shack Read MoreRead Less
Timothy Archibald
Kyle was an excellent ambassador for a consistently helpful team Rocket Mortgage assembled for my loan. I look forward to the chance to work with him on into the future.
Timothy Archibald
Debra Gulickson
Loan approval was the fastest I have ever seen - something like 2 days. Had we not had a hiccup on the legal address, it would have closed in 2 weeks. But they got the paperwork right and the loan closed without a hitch. Kyler was very detail oriented and responded quickly to any concerns or questions we had along the way. Overall, we were very pleased with our Rocket Mortgage experience.
Sandra Olson
Kyler is an excellent representative of Rocket Mortgage. He handled all my many questions in an efficient, timely and friendly manner. All my questions were answered and I was treated to a pleasant, painless experience while refinancing my mortgage. I would highly recommend him and his team to anyone with mortgage needs.
Doug Sumpter
Kyler was great. He was patient with us and available to help any time we needed it. He was a key part of the whole experience and from start to the closing it beat our expectations.
Douglas Gries
Kyler was very helpful with the refinance of my mortgage. The whole process was completed in about 2 weeks. From the beginning to the end Kyler keep me updated at every step.