Lacy Miller

Cleveland, OH

NMLS 2272692

Banker

Lacy's Reviews

Lacie Chavez
Lacy was amazing. It was our first interaction with Rocket and our first time refinancing. She was helpful, made the process quick, easy, and straightforward. She went out of her way to make herself available even though we are in different time zones.
Shawn Brown
Lacy Miller was the absolute best throughout the mortgage process. She answered questions before I asked, and her dedication was steadfast and unwavering. I will definitely be working with her AGAIN.
Kim Perruccio
Lacy was wonderful through the whole process! She is so knowledgeable and handled all my questions (and I had a lot!) every step of the way! She is a sweetheart and I am lucky to have had her handle my refinance. I would recommend her to anyone!
Heather Augustine
Lacy was absolutely AMAZING in all aspects. She was patient, responded quickly, and always answered questions thoroughly. Thank you for a great experience! 🩷
Marlon Hill
Lacy was awesome through the whole process. No matter time of the day. She will call back and take care of my concern with joy. She made it stress free all the way. Thank you
Shalese Minnifield
Lacy was amazing!!!!! She was there day and night I really appreciated that!!!! She was always cheerful and friendly!!!!! Thanks again for everything Lacy!!!!!!
Josephus Willis II
Lacy and her team are absolutely the best. I didn’t have a straight forward loan process because of Hurricane Helene, but Lacy made it the best I ever had. She called and texted to verify I was ok before she even thought about the house. She gave great advice on what to do after the storm impacted my home. No issue was too small for her involvement or too big for her and her team to overcome ...Lacy and her team are absolutely the best. I didn’t have a straight forward loan process because of Hurricane Helene, but Lacy made it the best I ever had. She called and texted to verify I was ok before she even thought about the house. She gave great advice on what to do after the storm impacted my home. No issue was too small for her involvement or too big for her and her team to overcome to get me all the way through the finish line. I’ll gladly recommend Lacy to any and everyone!Read MoreRead Less
Rebecca Harpst
The loan acquisition journey with Rocket Mortgage was remarkably painless thanks to our Banker Lacy Miller. Lacy is simply amazing! She is efficient, knowledgeable and proactive. She quickly responded to any question we had and constantly kept us updated. She alerted us when we had tasks to complete and patiently guided us through computer input. She cheerfully worked late hours accommodating...The loan acquisition journey with Rocket Mortgage was remarkably painless thanks to our Banker Lacy Miller. Lacy is simply amazing! She is efficient, knowledgeable and proactive. She quickly responded to any question we had and constantly kept us updated. She alerted us when we had tasks to complete and patiently guided us through computer input. She cheerfully worked late hours accommodating our timezone. Not only is she excellent at her job, but Lacy has the ability to make you feel as though you are her only client and her top priority. She is absolutely delightful, personable, patient and positive. She is an invaluable asset to Rocket Mortgage and we would recommend her in a heartbeat.Read MoreRead Less
Romona LaPoint
Lacy was outstanding. She went above and beyond whatever she could to make sure that I understood everything and was in touch with me all the way. I was greatful that she had my back. I would recommend her to anyone.
Belinda Thompson
Lacy was amazing. She guided me every step of the from start to finish. So glad I had her on my side.