Lauren Lee

Detroit, MI

NMLS 1813187

President's Club Banker

Lauren's Reviews

Mike Cannon
Lauren was a delight to work with! She was always available when I had questions and was very knowledgeable about her job having the ability to answer those questions without hesitation. I look forward to working with her in the future.
Wayne Casey
Lauren, Was professional, she was polite she answered any concerns that i had. She walked me through the process, she had a very positive attitude about the company. The dates given to me were met in a timely fashion. It was a pleasure to have met her and shared the experience of completing the closing.
Beth Burgess
Lauren was very knowledgeable and easy to work with!
Marjolein Vanderhoeven
Kept me on track and informed.
John Smith
Lauren was great to work with! She was knowledgeable and she got back to me with my many questions.
Janie Swords
Very efficient, smart,polite, enjoyed working with her.
Cindy Hoffmann Furbish
Unfortunately Lauren frequently did not reply to phone calls and emails. I was trying to get an explanation of costs. After several attempts trying to reach Lauren, she finally replied and gave me the answers I needed. Later, I was trying to get a date set for closing as I was going to be returning to work after working remotely for 5 months. When someone eventually got around to contacting me, I...Unfortunately Lauren frequently did not reply to phone calls and emails. I was trying to get an explanation of costs. After several attempts trying to reach Lauren, she finally replied and gave me the answers I needed. Later, I was trying to get a date set for closing as I was going to be returning to work after working remotely for 5 months. When someone eventually got around to contacting me, I was given A ONE DAY notice to close. My first experience closing with Rocket Mortgage was so much more efficient with much better communication. My first experience was not with Lauren Lee.Read MoreRead Less
Lauren Lee
Reply from Lauren Lee:

Dear Cindy,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you or communicated more efficiently. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please ...Dear Cindy,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you or communicated more efficiently. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Patrick Sullivan
My experience with Luarn was great and having someone who not only knew what forms I needed, but also took the time to walk me through everything is the difference in Rocket Mortgage versus the competition. Thank you Lauren..!
Frank Elrod
GOOD JOB I DON'T HAVE 25 MORE WORDS TO GIVE.
Ed Salonek
Was very helpful and received answer backs quickly.