Very professional he kept me updated doing the process I’m very thankful
Derek McGraw
Derek McGraw
551
Lionel was fantastic from start to finish. He made the process seamless and painless. There was never a step that we didn't know whay was going on. He was solid and consistent with his follow up calls, answering texts and emails. Because of Lionel we will use Rocket Mortgage again.
Tiara Keys
Tiara Keys
551
We had a fantastic experience working with Lionel on our home refinance. From start to finish, he was quick, efficient, and incredibly personable. He really took the time to understand our needs and found a way to offer us a lower rate without compromising on what mattered most to us. On top of being super knowledgeable, he was also just genuinely sweet and easy to talk to—he made the whole ...We had a fantastic experience working with Lionel on our home refinance. From start to finish, he was quick, efficient, and incredibly personable. He really took the time to understand our needs and found a way to offer us a lower rate without compromising on what mattered most to us. On top of being super knowledgeable, he was also just genuinely sweet and easy to talk to—he made the whole process feel smooth and stress-free. Highly recommend working with him if you’re looking for someone who knows their stuff and truly cares!Read MoreRead Less
CaFri
CaFri
551
Lionel is what "customer service" is all about. His communication, attention to details, personal issues, knowledge, and professionalism, he was receptive to all. Congrats to Rocket Mortgage for employing quality representatives such as Lionel. We had a deadline issue that he satisfied. Highly recommend working with Lionel.
Yvonne Evelyn
Yvonne Evelyn
551
It was outstanding working with Lionel. He was consistent in his communication and his attention to detail. He appropriately probed to uncover my needs and assisted me throughout the process. Thank you for your attention to detail and helping me with my needs. He worked hard and was diligent in getting me what I wanted and needed. Thank You, Lionel for all your help.
Solmaria Riant
Solmaria Riant
551
Hello. This is to show appreciation for Lionel helping and suggesting different mortgage products to help me buy my Mountain House in Ponce, Puerto Rico. I took equity out of my first property to buy my new property. Lionel was able to knock of an additional 5 years off my final/new loan amount. Thanks Lionel for being efficient and looking out for your customers
Margaret Dowd
Margaret Dowd
551
EASY TO WORK WITH AND HELP US THRU EVERY STEP WITH EASE AND EFFICENCY AMD KNOWLEDGE.
Veronica Zavaleta
Veronica Zavaleta
551
Lionel was exceptional at handling our deal. Always very patient and knowledgeable. He made the process very manageable and stress free. Thank you so very for everything. I would definitely recommend him and Rocket Mortgage to anyone. Thank you
Dwone Williams
Dwone Williams
551
Lionel made my experience very relaxing and easy. Lionel guided me through the whole ordeal and made it pleasant. Lionel was very informative and knowledgeable about the process and I would recommend him and Rocket Mortgage to anyone on the planet.
Rhonda Schwartzkopf
Rhonda Schwartzkopf
551
Lionel was great to work with. Very professional, knowledgeable, friendly and fun. Very nice experience.
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