Lisa James

Detroit, MI

NMLS 376091

Triple Crown Banker

Lisa's Reviews

Dave Davis
Lisa was amazing! She was really busy, but always made time for us and made us feel that we were her most important customer.. She was always there and helped us with the process. We will go to her first with future needs!
Adam Reizner
This was my second refi with Rocket and thanks to Lisa this was the smoothest the process has ever been. In 2018 I gave Rocket a chance because my experience with my last refi with Wells Fargo, after over 10 years with them was absolutely miserable. Rocket was great in 2018 and I was happy to hear from Lisa this year with a great rate. She helped guide me through all of the documents and get me ...This was my second refi with Rocket and thanks to Lisa this was the smoothest the process has ever been. In 2018 I gave Rocket a chance because my experience with my last refi with Wells Fargo, after over 10 years with them was absolutely miserable. Rocket was great in 2018 and I was happy to hear from Lisa this year with a great rate. She helped guide me through all of the documents and get me set up. She also kept me informed and up to date throughout the process. I've added her contact info and if rates ever have another big drop I will be certain to give her a call. Big thanks to Lisa and to Rocket for a great and seamless experience.Read MoreRead Less
Vickie Wilson
Lisa was great. She made everything so easy and effortless. I would recommend her to handle any one's refinancing needs.
Jill Schwartz
Lisa was super easy to work with. Honestly, she made what always seemed a daunting experience a simple one for us. She was happy to answer all our questions, and, in short, she was a pleasure to work with.
Erik Simpson
I’ve just had the most pleasant loan experience I’ve ever had working with Lisa! She was very friendly, attentive, helpful and knowledgeable throughout the entire loan process. Lisa is now and forever my first stop for any future home loan needs.
Cedric Williams
Lisa James gave the ultimate in customer service. She was helpful... always available and if not contacted me within minutes of a phone call. Lisa was efficient and extremely informational.
Steve Harris
Lisa was great to work with and very helpfull with all the questions I came up with to help decide to refi or not. Very easy and fast completion.
Jamie Pi
Very thorough and prompt with information provided. Responded quickly with questions/concerns
Melissa Chasse
Lisa was always available when we had questions or concerns. Very nice and professional to deal with. Highly recommend.
Rick Johnson
Super friendly, knowledgeable and patient throughout the entire mortgage process. Overall She exceeded my expectations!