Lisa James gave the ultimate in customer service. She was helpful... always available and if not contacted me within minutes of a phone call. Lisa was efficient and extremely informational.
Steve Harris
Steve Harris
551
Lisa was great to work with and very helpfull with all the questions I came up with to help decide to refi or not. Very easy and fast completion.
Jamie Pi
Jamie Pi
551
Very thorough and prompt with information provided. Responded quickly with questions/concerns
Melissa Chasse
Melissa Chasse
551
Lisa was always available when we had questions or concerns. Very nice and professional to deal with. Highly recommend.
Rick Johnson
Rick Johnson
551
Super friendly, knowledgeable and patient throughout the entire mortgage process. Overall She exceeded my expectations!
Kerry Epps
Kerry Epps
551
I worked with Lisa James while refinancing my home in July of 2020. She was very knowledgeable about the products offered by Rocket Mortgage and made this a pleasurable experience. I'd certainly recommend her to other people that are looking for financing.
Deron Barnes
Deron Barnes
551
Lisa was very patient and helpfully throughout the refinance process. Her experience and knowledge made the process seamless.
Ariel Schwartz
Ariel Schwartz
551
Lisa is an excellent mortgage advisor. We had a wonderful experience with her help, and with Rocket Mortgage. Thank you!
Andrea Pfleegor
Andrea Pfleegor
551
Lisa was very helpful and patient while guiding me through the on line process. Thank you Lisa.
Rose Junge
Rose Junge
551
It was magic! This was my third refinance with Rocket Mortgage, they are so good that I am afraid to go to somebody else! Lisa made this process even better. She was efficient and when I began to have second thoughts she helped me without pressure over the hurdles! I am done and it was easy!
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