Lisa James

Detroit, MI

NMLS 376091

Triple Crown Banker

Lisa's Reviews

Mike Carr
Lisa was extremely helpful and responsive. She is a wealth of information and helped us bring our mortgage payment down significantly. She was always quick to respond to questions or concerns and she made the entire process incredibly easy.
Brett Robert
Lisa was awesome as was Rocket Mortgage in general. It’s incredible that Lisa and Rocket Mortgage reached out to us to lower our interest rate. They truly show they are “consumer first” because the money we are saving is money they aren’t getting. I had issues with my login because my name had been spelled wrong previously, but Lisa instantly got tech support on the line to fix the login issues. ...Lisa was awesome as was Rocket Mortgage in general. It’s incredible that Lisa and Rocket Mortgage reached out to us to lower our interest rate. They truly show they are “consumer first” because the money we are saving is money they aren’t getting. I had issues with my login because my name had been spelled wrong previously, but Lisa instantly got tech support on the line to fix the login issues. We are very satisfied with the whole process of refinancing!!!!!Read MoreRead Less
Althea Mangum
Lisa James was right on time calling to inquire about lower interest rate. She was Professional and extremely knowledgeable and going the extra mile when I incurred uploading issues for requested documents. Thank you!
Laura Gregory Agemak
Lisa was great! She was very accommodating in terms of scheduling a time that worked for us. She asked what my husband and I were interested in doing and was able to cut 8 years off off the life of our loan while maintaining our monthly payment around the same. She helped both of us navigate the on line signatures which was greatly appreciated. In our conversation she learned I was a front line ...Lisa was great! She was very accommodating in terms of scheduling a time that worked for us. She asked what my husband and I were interested in doing and was able to cut 8 years off off the life of our loan while maintaining our monthly payment around the same. She helped both of us navigate the on line signatures which was greatly appreciated. In our conversation she learned I was a front line health care worker and was so kind and thanked me for my service. This is our second refi with Rocket Mortgage and each time was so simple and easy. Thanks, Lisa!Read MoreRead Less
Bob Flynn
We have used Rocket Mortgage many times over the past 10 years and have always found their employees to be very professional. Lisa was exceptional to work with.
Bob Hodge
Lisa stayed on top of our refinance through tough times and got it done quickly
James Sunbury
She was quick to return phone calls even on weekends. Stuff she told me was clear and accurate.
Lynne Perkins
Lisa was great! She was very professional while also being someone easy to talk with. She kept me updated throughout the refi process and I was very pleased at how quickly everything was completed. I would strongly recommend Lisa to anyone who is looking for a Rocket Mortgage.
Carol Wehnke
Lisa was very easy to work with as she made the whole process as simple as possible. we are up in age so she took her time so we understood everything. Lisa is great and her partner Mike was there also when Lisa was not available. We would recommend her to anyone
Mark Hulbert
Professional, personal, understanding. We are extremely happy with Lisa’s hard work which saved us over $60,000 on our mortgage. We couldn’t be happier. Thank you again Lisa. Be well!