Lisa James

Detroit, MI

NMLS 376091

Triple Crown Banker

Lisa's Reviews

Kathleen Ego
Great service and communication. Lisa got back to us and kept us up to date on the progress of our loan throughout the process. Very easy to work with would recommend her to anyone.
Donald Christian
Hi Lisa,
You are my idea of excellent customer service. An old military guy like me has to know and understand every aspect of a financial commitment - each step at a time before preceding any further. Guys like me living off a fix income has to be very, very, careful not to exceed his or her expectations. You made me feel you were there for me - not just another customer. That's why I gave you a ...Hi Lisa,
You are my idea of excellent customer service. An old military guy like me has to know and understand every aspect of a financial commitment - each step at a time before preceding any further. Guys like me living off a fix income has to be very, very, careful not to exceed his or her expectations. You made me feel you were there for me - not just another customer. That's why I gave you a five star rating. In my opinion all aspect of customer service is covered under a 5 star report except caring and friendship. This is a gift in todays society. Thanks Lisa.Read MoreRead Less
Jeffery Weber
Outstanding job. Will recommend to all my friends and family. Very impressed about the whole process. Fantastic job, very professional. If I ever need to buy another home, rocket mortgage is where I will go. Thanks for everything.
Jeff and Kim Weber
Tommy Bates
Lisa was very professional and knowledgeable throughout the refinancing process. A joy to talk with. Would highly recommend her and Rocket Mortgage for buying or refinancing your home.
Barb Marko Crouch
Lisa was always polite, very knowledgeable on handling difficult answers. Lisa always responded in a very quick and professional way. I enjoyed working with her, Thank you for your help.
Erin Tally
Easy to work with and kept me update with everything.
Joel Dobbelaer
It was a pleasure working with Lisa, she made the whole process easy and fast. I will be recommending everyone I know who needs a mortgage to he Lisa James.
Kari Zatkoff Drogosh
Lisa was amazing! She was efficient. friendly and gave some great advice. I truly appreciate the time and effort she put into making this experience run smoothly.
Don Sobieski
It was a pleasure working with Lisa. Very pleasant and knowledgeable. Kept me informed of the entire process.
Brent Johnson
Lisa was so helpful in our refinance process. She was easy to get ahold of and knowledgable about every step in the process. Lisa took the time to explain our options and make sure we got the best deal possible.