Lisa James

Detroit, MI

NMLS 376091

Triple Crown Banker

Lisa's Reviews

Chickey Stevens
Lisa was very helpful. Very prompt thru the whole process
Very nice to work with
Christy McCausley
Exceptional customer service!! We couldn't have been more pleased with the experience and the results. Lisa's professionalism, knowledge, and advise were outstanding along with her communication and response time. She definitely went above and beyond for us, and we would recommend her to anyone!!
Bradford Wheeler
Wonderful! Very helpful. It was a pleasure working with her.
Roger Drury
The concept of an "on line" refinance was a bit disconcerting, but Lisa & her team not only ensured the validity of the process but also worked with me to ensure a great rate and long term savings. I wish my old bank looked at the same details, especially tax implications.
Jill Armstrong
I was very nervous about the refinancing process and was concerned about being taken advantage of. I'd contacted several companies before deciding to move forward with Rocket Mortgage. Lisa was amazing! She put me at ease and worked hard to ensure that I was getting the best refi option available to me. She certainly exceeded my expectations. Her follow up was amazing! The entire process has...I was very nervous about the refinancing process and was concerned about being taken advantage of. I'd contacted several companies before deciding to move forward with Rocket Mortgage. Lisa was amazing! She put me at ease and worked hard to ensure that I was getting the best refi option available to me. She certainly exceeded my expectations. Her follow up was amazing! The entire process has taken only about 15 days. I'd strongly recommend Lisa to all of my friends and family. I look forward to working with her again.Read MoreRead Less
Nancy Towers
I would recommend Lisa to my family and friends, I got what I ask for, it really didn’t take that long either. She really works to get you what you want.
Ryan Anderson
She was fantastic. Best home refi experience we have ever had
Chris Croft
Lisa was wonderful to work with. Very knowledgeable, goes above and beyond, and super nice and professional! I would hifhlyrecommend her.
Terry Hammond
Lisa it was a pleasure working with you you explained everything I needed to know to make this happen I believe you gave me the best deal I could get at the time I am happy with the results thank you very much for everything
Saji Pillai
Lisa was a pleasure to work with and her persistence was the key in getting this loan closed. I enjoyed working with Lisa.