Lisa James

Detroit, MI

NMLS 376091

Triple Crown Banker

Lisa's Reviews

Rosie Rosado
Working with Lisa James made me feel like I had a staff of 20 to help me get all of my documents together. The process was seamless and she followed through on everything we spoke about (I know because I wrote it all down). We highly recommend Lisa James to anyone who is in the market to buy or refinance.
Lorenzo D. Rivers
Mrs. James was a true professional.
Matt Presswood
Lisa made this transition ABSOLUTELY seamless it is great feeling to know that their are still people and companies that believe and follow through with customer service
Jean Chenu
What an awesome experience refinancing my home! Lisa was very professional indicating all the steps to the process. She texted me, emailed me, and called me back whenever I had a question. This process was pain free! Upload documents was the easiest thing to do! Thank you so much for refinancing my home! You saved me lots of money!!!!
Jan McConnell
Lisa was excellent to work with!!!
We decided to do this over the holidays, very hectic time of year for everyone, but she managed to get all our information and get us locked in, got our house inspection set up with a very lovely lady and we were all done with that type of stuff before Christmas.
Very little effort on our part.
I would most certainly use her again if I needed to. First week of ...Lisa was excellent to work with!!!
We decided to do this over the holidays, very hectic time of year for everyone, but she managed to get all our information and get us locked in, got our house inspection set up with a very lovely lady and we were all done with that type of stuff before Christmas.
Very little effort on our part.
I would most certainly use her again if I needed to. First week of January and we are ready to close. Quick and easy!!!!Read MoreRead Less
Don McConnell
Lisa is absolutely wonderful to work with. Always looking out for the person she is working with. Very patient, kind and extremely knowledgeable. She made the whole process go quick and easy.
Cheryl Becker-Ramirez
Excellent service and professionalism
John Kaub
Lisa was a great help in getting my loan approved. Her persistence in getting through a few obstacles in getting my loan approved was was fantastic.
E Malcom
I have deal with several Mortgage Bankers in my day, but honestly I have never had the help and service as I had from Lisa James this time. She is really on top of her game. She called when she said she would call , she notified me 2 or 3 times every week as to the progress of my loan. It was so easy, simply because she know what she is doing and she wants to help people. I got a feedback ...I have deal with several Mortgage Bankers in my day, but honestly I have never had the help and service as I had from Lisa James this time. She is really on top of her game. She called when she said she would call , she notified me 2 or 3 times every week as to the progress of my loan. It was so easy, simply because she know what she is doing and she wants to help people. I got a feedback request for Rocket Mortgage also and don't get me wrong the whole staff was great but Lisa was the one that got the ball rolling and kept to moving until my closing. I have never had the pleasure of meeting Lisa in person , but she was a true professional that makes you feel like you were dealing with and "old friend". If I had my way I would give her 5000 stars instead of 5, but 5 is all I am allowed here. If you are reading this and are in the need of a mortgage, call and ask for Lisa James you will not find someone that will help you and work with you and above all someone that really cares about your needs the way she does. Thank you Lisa and thank you Rocket Mortgage ! May God Bless you both!Read MoreRead Less
Michele LaPorte
Lisa was a true professional! She made herself available anytime of the day and/or night to answer questions. She provided the necessary support until the last minute of closing!