Lisa James

Detroit, MI

NMLS 376091

Triple Crown Banker

Lisa's Reviews

Dorria Avila
It was a RELIEF to do my refinance with you Lisa, (Rocket Mortgage) I wish I had talk to you sooner and had known of Rocket Mortgage also, it would have saved me the frustration from the banks. I would recommend Rocket Mortgage before a bank, because of your service with such integrity the banks do offer, the banks made one feel like they had to fight for a loan, so not what I encountered doing...It was a RELIEF to do my refinance with you Lisa, (Rocket Mortgage) I wish I had talk to you sooner and had known of Rocket Mortgage also, it would have saved me the frustration from the banks. I would recommend Rocket Mortgage before a bank, because of your service with such integrity the banks do offer, the banks made one feel like they had to fight for a loan, so not what I encountered doing my refi with you Lisa and Rocket Mortgage. I received a lower interest rate, and the notice if I was would qualify sooner, that alone, was worth it, furthermore, they close so in 30 days as opposed to 60 days as a bank. Thank you Lisa for taking the time to explain the complete process of what and whys, giving me a confidence with the loan, it turned out to be much easier than I ever imagined. I can't you enough Lisa, you and Rocket Mortgage ARE THE BEST ! Read MoreRead Less
Katey Carlson
Lisa was diligent, professional and thorough, she walked us through the process and made the process smooth and seamless..
Silvia Duarte
We have worked with Lisa now on multiple occasions. She and her team have delivered great service each time.
Leigh Vogtman
Lisa made this process stress free! She was available to answer my questions and/or put me in contact with someone who could help me with whatever i needed at the time. She was very thorough and patient with her explanations.
Scott Weeks
I gave Lisa five stars because she was on top of everything she made sure everything was taken care of and she's a pleasure to work with!!!
Thank you Lisa
Scott Swift
Lisa was Awesome to work with!!! Very helpful and always quick to respond to my needs. She took care of everything I needed done. I would highly recommend using this lady!
Kate Kruzel
Lisa has the perfect mix of being professional and personable. She made herself available several times to answer my questions. And always with patience. Refinancing is a daunting task and I felt very confident with my decisions with her guidance.
Liz Kraemer
Lisa-Just wanted to drop you a quick note. The closing went very smoothly and as far as I could tell there were absolutely no problems.On the one hand I'm glad it's finally done, but in a way I'll be sorry that I won't have you and the rest of the Rocket Mortgage Team to deal with on a daily basis. You got the ball rolling and kept it rolling when I was beginning to have second thoughts about ...Lisa-Just wanted to drop you a quick note. The closing went very smoothly and as far as I could tell there were absolutely no problems.On the one hand I'm glad it's finally done, but in a way I'll be sorry that I won't have you and the rest of the Rocket Mortgage Team to deal with on a daily basis. You got the ball rolling and kept it rolling when I was beginning to have second thoughts about refinancing my mortgage at all. You exhibited great patience when I was losing mine. THANK YOU ! You and all your team mates at Rocket Mortgage got me through this entire exercise and I am very appreciative as it will make it a little easier for my wife and I to get through the Alzheimer's struggle she is facing. Thanks again! You all were great. John Greene Read MoreRead Less
Craig Shoemaker
Lisa did a fantastic job handling our loan refinance all the to close. Could not have asked for an easier process.
Vicky Wilson
She was very helpful through the whole process. Answered my emails fast. It was a breeze thanks to her.