Lisa James

Detroit, MI

NMLS 376091

Triple Crown Banker

Lisa's Reviews

Samantha Dunnam
I shopped loans with three other lenders. You never gave up and kept calling me back until we finally connected. Your cheerful and positive approach salesmanship immediately convinced me that you knew the lending business and wanted to work with me. You are a very enthusiastic, engaging, and high energy person who treats her customers right. Thank you! We closed today. My only complaint is that we...I shopped loans with three other lenders. You never gave up and kept calling me back until we finally connected. Your cheerful and positive approach salesmanship immediately convinced me that you knew the lending business and wanted to work with me. You are a very enthusiastic, engaging, and high energy person who treats her customers right. Thank you! We closed today. My only complaint is that we should have closed a month ago as it seemed that your other team members took much too long to assemble all the required documents... but my experience with you was excellent.

Sidney James ParrottRead MoreRead Less
Se Yang
I'm a doubtful person. I check every detail. I had another offer from a different loaner, too. Her offer was better to me. I flip-flopped frequently depending on the pros and cons of my comparison over the two offers. She was patient. I appreciate it. I finally chose her offer because it would make me pay more principal with less interest, though I had to borrow more. The comparison said that the ...I'm a doubtful person. I check every detail. I had another offer from a different loaner, too. Her offer was better to me. I flip-flopped frequently depending on the pros and cons of my comparison over the two offers. She was patient. I appreciate it. I finally chose her offer because it would make me pay more principal with less interest, though I had to borrow more. The comparison said that the more borrowed money would be easily paid off in 2 years if I chose her offer. Her offer will make me own more equity if I sell my home anytime after 2 years than the other offer. I'm glad that I chose Lisa. Read MoreRead Less
Filomena Oliveira
Lisa thank you for all your help with the process, you were very helpfull.
Pattie Bernhardt Eltz
Lisa was very informative, and made my mortgage experience and painless, and seem less as possible. I am going to recommend to my family and friends to contact Lisa for any mortgage needs! I am a very satisfied customer.
Thank you,
Pattie elt
Marcus Brown
Lisa was very responsive and helpful. She made a challenging process painless. She was easy to reach and pleasant. I would recommend Rocket Mortgage to my friends and family.
Amy Merchant
Lisa was professional, conscientious and very helpful throughout the process of refinancing. Our refinance was frustrating at times but never because of Lisa - she was the one positive experience we had with Rocket Mortgage. If not for Lisa I would give the lowest possible rating to Rocket Mortgage in terms of customer service, communication, and overall ability.
Anthony Fioretta
Lisa is totally professional, knowledgeable and extremely helpful in navigating the mortgage process. It took less than 30 days from my first inquiry to closing. Totally "painless" to say the least.
Richard Wilbur
Lisa and her team did a great job of securing our refinancing. Every challenge that came our way Lisa was right there with energy and enthusiasm to help us resolve the problem. Our loan came through and we saved about $400 a month on our mortgage payment. Thank you Lisa for a great job.
Mike Gothard
I would like to give Lisa 5 stars for her excellent customer service in moving us along in the refinance process. She was a pleasure to speak with and was very clear and concise in what needed to happen at each phase of the process. Thanks Lisa!
Kimberly Eurey
I am completely amazed. She was so professional and made me feel at ease. Companies need people like her. Will definitely recommend her to my friends and colleagues.