Lisa James was extremely friendly, helpful during the entire loan process. Anytime I called with a question she would call me back promptly with an answer. Lisa made the process very pleasant. I would look forward to working with her again.
Cathy Caracappa
Cathy Caracappa
551
she was courteous, informative and always got back to me in a timely manner. Very Professional.
Joanne Pezza
Joanne Pezza
551
I have had the opportunity to work with Lisa on more than one occasion and have also forwarded her contact information to friends and family that could benefit from working with her. Lisa has always been professional, courteous, effective, thorough, informative and timely.
Nancy Allen
Nancy Allen
551
Very professional, excellent customer service
Christine Sloane
Christine Sloane
551
Lisa was extremely helpful and made the whole refinance process easy and smooth. Thank You Christine Sloane
Mary Tanenbaum
Mary Tanenbaum
551
Lisa was great to work with! She was knowledgeable, proactive, and she was HONEST. She gave us accurate information and she was very responsive to our questions and walked us through Rocket Mortgage's online requirements. I would definitely recommend Lisa to anyone who is thinking about getting a loan through Rocket Mortgage. Thank you.
Katey Wagner
Katey Wagner
551
From the start Lisa was amazing to work with. I would recommend her to everyone and anyone. Thank You Lisa!
Mike Jackson
Mike Jackson
551
Right at the beginning Lisa was there to help us through our whole experience with Rocket Mortgage. I was very hesitate refinancing on line. We were having problems downloading some of the information and she walked us through every step and made our loan as easy as possible to get through. We have highly recommended Rocket Mortgage to our friends and family. Thanks again, Lisa. Mike and ...Right at the beginning Lisa was there to help us through our whole experience with Rocket Mortgage. I was very hesitate refinancing on line. We were having problems downloading some of the information and she walked us through every step and made our loan as easy as possible to get through. We have highly recommended Rocket Mortgage to our friends and family. Thanks again, Lisa. Mike and CindyRead MoreRead Less
Chuck Barker
Chuck Barker
551
Very helpful and knowledgable and always available! I joy to work with
Phil Chapman
Phil Chapman
551
Can't say enough good about Lisa and her help with our loan. I have been in management for about 50 years, and I have found no one more professional or more caring for their customers than her. What a pleasure to work with her, and she saved us 5% on our loan payments. Now how good is that? Woo Hoo and Thank You to Lisa and to all of the Rocket Mortgage team.
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