Lisa James

Detroit, MI

NMLS 376091

Triple Crown Banker

Lisa's Reviews

Angela Heissenbuttle
Lisa was terrific! My refinance hit a snag, and Lisa was brought in to get the ball rolling again. She took care of everything that needed to be addressed and got my closing on track within days. She was courteous, professional and understanding. I don't believe things would have moved as fast as they did without her supervising the deal. My thanks to her.
Bill Cochran
Lisa was awesome from my first contact. Very responsive very pleasant and a wonderful experience. I would recommend Lisa to everyone.
Victoria Cochran
Very responsive and pleasant. Wonderful experience. Will recommend to anyone.
Royal Weaver
Lisa provided me with outstanding customer service and was incredibly professional, prompt, and knowledgeable. She made the refinance process remarkably quick and easy, and her communication and updates were second to none. Thank you Lisa, I appreciate everything you did!
Julie Ruggiero
Lisa James was such a pleasure to work with. She made my refinance the easiest process I have ever had. Lisa is so professional and so nice at the same time, I highly recommend Lisa and Rocket Mortgage to anyone who is looking to buy a house or refinance their mortgage. Thank you Lisa!
Linda Pochmara
I was very satisfied with my experience. Lisa was knowledgeable, helpful and patient with me. An experience like this could have been very stressful, but it wasn't. I appreciate Lisa's kindness and willingness to explain every detail for me. I would recommend reaching out to Lisa if you need assistance with your mortgage. Sincerely, Linda Pochmara.
Teresa Schriewer
We couldn’t ask for a better person to handle our closing. Lisa always follows through on all tasks. She explains the process thoroughly and always finds the best deal and tailors it to our specific needs. Meticulous attention to detail describes her way of doing business. Outstanding customer service and an excellent work ethic best describes Lisa James.
Cathy Hlousek
She helped me so much. It was a tough case and she helped me thru it all with a lot of patience.
Marilyn Neff
LISA WAS VERY KNOWLEDGEABLE AND EASY TO UNDERSTAND AND MORE IMPORTANTLY FOR ME PATIENT.....SHE TRULY IS AN ASSET FOR Rocket Mortgage.....
Patty Kirby
Rocket Mortgage recently reached out to us regarding refinancing our current mortgage. We were connected to Lisa James. Lisa has been very pleasant to work with, understands our concerns and has made the process so easy! She saved us money on our monthly payment and is now working on a refinance for a rental property we own. We highly recommend Lisa and Rocket Mortgage!
Mike Carr
Lisa was extremely helpful and responsive. She is a wealth of information and helped us bring our mortgage payment down significantly. She was always quick to respond to questions or concerns and she made the entire process incredibly easy.