Lisa was terrific! My refinance hit a snag, and Lisa was brought in to get the ball rolling again. She took care of everything that needed to be addressed and got my closing on track within days. She was courteous, professional and understanding. I don't believe things would have moved as fast as they did without her supervising the deal. My thanks to her.
Alicia Miros-Losonczy
Alicia Miros-Losonczy
551
Lisa is professional, courteous, thorough and an absolute joy to work with! She thinks of everything and assists with every detail!! Beyond satisfied and delighted to have worked with Lisa!!
Monique Force-Setlock
Monique Force-Setlock
551
It was a pleasure to work with Lisa on our refinancing. Her communication and follow through was outstanding. She dealt with all our questions patiently and explained the process so it was easy to understand. She is absolutely amazing. We would recommend Lisa highly to anyone.
Constance Ward
Constance Ward
551
Working with Lisa James for my refinancing process was a pleasure. As an elderly person and I had many questions. Lisa went above and beyond, being very patient with my lack of knowledge. She knew it was a huge decision for me to refinance. It was very fast from the beginning to closing. It is no wonder that Lisa is a Third Star Banker!!! I would recommend her to anyone who chooses Rocket Mortgage.
Kimberly Redwood
Kimberly Redwood
551
Lisa I can’t thank you enough for all your help !! I have learned a lot this time around and you were so right about Discover I wish I would have listened sooner Lisa is very informational and fast !!! I HIGHLY recommend her she will get it done !!! Thank you so much again Lisa
Susan Crespo
Susan Crespo
551
Lisa James is knowledgeable, professional, polite, patient and a pleasure to work with! She addressed and managed all of my needs efficiently and expeditiously! Thank you!!!
Scott Stoll
Scott Stoll
551
Lisa is a extremely loyal, dedicated, knowledgeable , talented and professional in today’s mortgage banking market. Who understands her clients needs and situations. She responds and resolves all concerns as fast as they appear. Extremely helpful and fast refinancing of my mortgage right down to closing in a little under 2) weeks with signing done in my home. 5 ⭐️⭐️⭐️⭐️⭐️ Thank you so very much. ...Lisa is a extremely loyal, dedicated, knowledgeable , talented and professional in today’s mortgage banking market. Who understands her clients needs and situations. She responds and resolves all concerns as fast as they appear. Extremely helpful and fast refinancing of my mortgage right down to closing in a little under 2) weeks with signing done in my home. 5 ⭐️⭐️⭐️⭐️⭐️ Thank you so very much. JamRead MoreRead Less
Karen Shadle
Karen Shadle
551
Very knowledgeable. Made the entire transaction easy.
Arcelia Lopez
Arcelia Lopez
551
Lisa is the hardest and most honest person we've had the pleasure of working with through good and rough times. If anyone knows her. they would say the same! Thank you Lisa may your good reflect on others always.
Donald True
Donald True
551
Thanks for helping us go through the process of refinancing our house. Working with Lisa was pleasure as she helped us in getting documents that the financing did not want to give up. Without this push from her to get those documents we would still be waiting for a response from them. Thanks for a job well done.
Kevin Marsh
Kevin Marsh
551
I can't believe how easy Lisa made this. Less than 30 days from application to closing. Everything was completed, except closing, online. I believe I only had to speak with Lisa two or three times. Excellent Job - Thank you!
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