Lisa James

Detroit, MI

NMLS 376091

Triple Crown Banker

Lisa's Reviews

Trish Cassaday
Lisa helped me understand the benefit of my refi. She was easy to talk to and enjoyable. She was very helpful with getting in touch with the underwriting team who was not really with it. I would recommend Lisa James to anyone, just not the RM Underwriters
Ryan Jones
Lisa was very helpful and knowledgeable. She worked up all kinds of numbers for us and reworked them again until we finally got exactly what we were after.
Daniel Embody
Terrific Job in helping us get our refinancing
Debbie Hinds
Lisa made it easy and kept updating us with things needed and to keep us moving forward with the refi.
Vincent Chiantelli
She was very nice and cordial on the phone and really appreciate everything she's done for us.
Thank you
Tronda L Maxwell-Frazier
Lisa was very knowledgeable in helping me refinance my home. I appreciate her hard work and dedication. I would recommend all my family and friends to her .
Danny Clark
Lisa was very helpful. Got back to us in a timely manner and was able to answer all our question and concerns.
Kathleen Ego
Great service and communication. Lisa got back to us and kept us up to date on the progress of our loan throughout the process. Very easy to work with would recommend her to anyone.
Donald Christian
Hi Lisa,
You are my idea of excellent customer service. An old military guy like me has to know and understand every aspect of a financial commitment - each step at a time before preceding any further. Guys like me living off a fix income has to be very, very, careful not to exceed his or her expectations. You made me feel you were there for me - not just another customer. That's why I gave you a ...Hi Lisa,
You are my idea of excellent customer service. An old military guy like me has to know and understand every aspect of a financial commitment - each step at a time before preceding any further. Guys like me living off a fix income has to be very, very, careful not to exceed his or her expectations. You made me feel you were there for me - not just another customer. That's why I gave you a five star rating. In my opinion all aspect of customer service is covered under a 5 star report except caring and friendship. This is a gift in todays society. Thanks Lisa.Read MoreRead Less
Jeffery Weber
Outstanding job. Will recommend to all my friends and family. Very impressed about the whole process. Fantastic job, very professional. If I ever need to buy another home, rocket mortgage is where I will go. Thanks for everything.
Jeff and Kim Weber
Tommy Bates
Lisa was very professional and knowledgeable throughout the refinancing process. A joy to talk with. Would highly recommend her and Rocket Mortgage for buying or refinancing your home.