Lisa James

Detroit, MI

NMLS 376091

Triple Crown Banker

Lisa's Reviews

Rick Bowman
Loved working with Lisa James! Efficient and conscientious with her job, and always got back to me with any questions that I had. Made the whole refinance experience a pleasure.
Shane Keenley
Five stars plus five for Lisa James at Rocket Mortgage. What a great experience. The days of dealing with pushy mortgage brokers from other banks is over. I normally do not have the time nor desire to rate customer satisfaction, however I felt Lisa's work ethic deserved it. The documents I uploaded were almost immediately acknowledged and acted upon. Everything went exactly like she had ...Five stars plus five for Lisa James at Rocket Mortgage. What a great experience. The days of dealing with pushy mortgage brokers from other banks is over. I normally do not have the time nor desire to rate customer satisfaction, however I felt Lisa's work ethic deserved it. The documents I uploaded were almost immediately acknowledged and acted upon. Everything went exactly like she had offered, from the appraisal appointment, closing numbers etc. We closed two weeks early.
Thank you Rocket Mortgage!Read MoreRead Less
Crystal Kuykendall
Although we were contacted by multiple companies, I'm glad we chose Rocket Mortgage because Lisa walked us through the process and was such a professional it made the every step easier for us. We really do appreciate her patience with us.
Robin McWatters
Had a very good experience with Rocket Mortgage and particularly Lisa. Very knowledgeable, gave me several options to compare and good advise. I did have all of my paperwork in order and ready to go but the process was painless and relatively fluid. I would recommend Rocket Mortgage and ask for Lisa should I have a future financing request.
Pete James
Great service, great communication the entire loan process! I would highly recommend Lisa as she is no nonsense and will work hard for you. I was nervous at first using an online source but was pleasantly surprised and glad I did.
Mary Galena Prange
Lisa really helped to make the experience much more simple and less scary on line.
Greg Griffith
I was impressed with the amount of follow up communication that I received. She was always positive, knowledgeable and helpful. Thank you Lisa.
Henry Himberg
Excellent customer service!
Jeff Cowen
Lisa was extremely courteous and professional, and was a pleasure to talk with.
John Stockham
Lisa did a great job helping us through the Rocket Mortgage processing. We got our refinancing at a very competitive rate in about 30-days.
Sherry Thompson
She answered all of our questions and was very thorough.